Wakefit — No delivery of Recliner Sofa on dlivery date

Address:	Kalyani Nagar
Website:	www.wakefit.co/all-products?utm_source=Google&utm_medium=cpc&utm_campaign=Google-GS-BRND-ALL-Tier1-HighIntent-150321-Brand-Phrase&utm_source=Google&utm_medium=cpc&utm_campaign=Google-GS-BRND-A

I ordered a Recliner Sofa set on 3rd May 2022 and was promised delivery of the product by 18th May 2022. Since I did not get delivery even after 18th May i contacted the wakefit support to enquireabout the delivery date and to my surprise what I found was it was not even manafactured. I was promised a escalation point with 24 to 48 hours and no contacted by then. I had to call again and again got the same response.

Till now no one is bothered to trace the delivery. Very irresponsible company and not bothered for any customer escalations.

Need strictest acton to be taken against my order and looking for the refund with compensation for the pain and anxiety that we have gone through in contacting the company.