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WeChat Complaints & Reviews

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Last updated Apr 14, 2023
Complaints 111
Resolved
23
Unresolved
88
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WeChat reviews & complaints page 5

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K
kshatresh
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Deduction of recharge balance

Address:Agra, Uttar Pradesh

On 5th november 2014 till noon time my recharge balance was 395 after that some technical fault took place in wechat as during redemption the reply came from wechat team that there is so much traffic...During evening i again refer two friend and they had joined.So according to it my balance should be 445. Till afternoon of 6 november same page was displayed that there is so muchh traffic and during evening hours my balance becomes 85 in place...
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A
abhi1604
from Delhi, Delhi
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recharge balance deducted without any reason

Address:Khordha, Odisha

i refered and earn 405 in my account but my balance of rs 355 has been deducted without any reason i recharged my account with rs 50 a day before yesterday but the very next day my balance of 355 was deucted which is impossible accordin to the rules of wechat as only 50 rs can be redeemed in a day plzzzz help i cannot give my number as somebody can recharge from it...
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J
jyotisamal65
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my balance

Address:Cuttack, Odisha

sir i am jyoti ranjan samal and my phone no is [protected].my we chat recharge balance is 775 R's as on 5th November 2014. But at 6.30 pm it shows that my recharge balance is 15.sir why this happen please refund my money.. Thanks...
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A
arjunjunna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reward balance wrong display

Address:Bangalore, Karnataka

sir, my mobile number [protected], has a balance of 120 already doing my daily activity, suddenly yesterday, , the daily activity was completed, and the balance instead of 130, showed me 30/-, , is Wechat fooling us? please look over my complaint and recover very fastly thank u sir......
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A
akash98532
from Kolkata, West Bengal
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balance is not show

Address:Sundargarh, Odisha

sir i am akash kumar parida and my we chat id is akash98532 and my phone no is [protected]. my we chat recharge balance is 450 R's as on 5th November 2014. But at 6.30 pm it shows that my recharge balance is 0. sir why this happen please refund my money.....
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R
RaHuL BoBbY
from Hyderabad, Telangana
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wrong display of money

Address:Warangal, Andhra Pradesh

sir, my mobile number [protected], has a balance of 120 already doing my daily activity, suddenly yesterday, , the daily activity was completed, and the balance instead of 125, showed me 20/-, , is Wechat fooling us? please look over my complaint and recover very fastly thank u sir....
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J
Jitu Chudasama
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wechat balance deduction

Address:Bhavnagar, Gujarat

my wechat account mobile no is +91-[protected].. on 5th November today the reedem balance was Rs.445 at about.. 9am..which was not gathered by daily activity.. but when i check my balance at about 6:30pm it becomes Rs45 only.. where was the balance ?...please refund it......
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P
prime
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balance deduction

Address:Kolkata, West Bengal

my wechat account mobile no is +91-[protected]... on 30th November today the reedem balance was Rs70 at about.. 2pm..which was gathered by daily activity.. but when i check my balance at about 4:45pm it becomes Rs20.. where was the balance...please refund it......
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K
Khuwaylid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my redeem balance.

Address:Srinagar, Jammu and Kashmir

Sir, My balance was Rs 95 then I redeem Rs 50 then my balance reach on Rs 45 but tomarrow when I check my balance their was a message that YOUR LAST RECHARGE WAS UNSUCESSFUL AND RS 50 HAS BEEN CREDITED BACK TO YOUR ACCOUNT but my balance was still Rs 45 . Please contact me on this No [protected]...
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N
nii akash
from Chennai, Tamil Nadu
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SMS CODE

Sir/madam I want register my mobile number([protected]) in we chat.But i am not getting confirmation code by SMS and also not getting call to confirm my code.So help or give me guidance to register my number. Thanks...
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R
Ramesh Reddy Basanthapur
from Hyderabad, Telangana
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werefer balance not credited even after successful registration and daily activity

Address:Hyderabad, Andhra Pradesh

Hi, My wechat id : aarav66666 Mobile number: [protected] India I have invited 13 frnds and I got Rs. 325 redemption balance. After tat I invited 3 friends but then I haven't got any balance and I am doing daily activity and for that too I haven't received any balance. Still I need to get Rs. 75 for werefer and Rs. 15 for daily activity. Do it as soon as possible. Ramesh Reddy...
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R
rofiqur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Talk time received Rs.50/- our of Rs.100/-

Address:Jorhat, Assam

Dear Sir/ Madam, I have received Rs.50/- Only Out OF Rs.100/- . FrOm the promocode Received From WeChat team, ONe code Shows tHat Recharge successful buT other code Shows that Recharge only one Time One number.pls Solvs The problem & Give the solution How can I Received My balance Rs.50/- From wechat team. Thanx & Regards Rofiqur...
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R
Ramesh Reddy Basanthapur
from Hyderabad, Telangana
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Balance deducted recharge has not done to my mobile

Address:Hyderabad, Andhra Pradesh

Hi, My wechat id : aarav66666 Mobile number: [protected] India I have invited 13 frnds and I got Rs. 325 redemption balance. When I clicked on redeem balance was deducted but no recharge was done to my mobile. I kindly request you to do it as soon as possible. Thank you. Regards Ramesh Reddy...
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J
j.m
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not redeem

Address:Panchmahal, Gujarat

My Wechat Id's Are [protected]. I Have Invited 5 Friends From Each Id. And Got 125 Rs In Each. But When I Reedemed By All My Id But Only 50 Rs From Each Id Is Credited. Not More Then THat. 100 Rs From Each Id Got Detucted But Not Got The Recharge. 100 Rs Takes A Lot Of Time To Refer Sir....
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J
j.m
from Nagpur, Maharashtra
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REDEEM

Address:Panch Mahals, Gujarat

My Wechat Id's Are Jainesh patel. I Have Invited 5 Friends From Each Id. And Got 150 Rs In Each. But When I Reedemed 50*3 By All My Id But Only 50 Rs From Each Id Is Credited. Not More Then THat. 100 Rs From Each Id Got Detucted But Not Got The Recharge. 100 Rs Takes A Lot Of Time To Refer Sir....
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H
hemantsingh87
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redeem balance issue

Address:Mumbai City, Maharashtra

my wechat number is[protected] (Reliance GSM) and wechat I'd: Hemantsingh87 i have invited 8 members and My WeChat Wereference balance got redeemed but not topped up to my mobile. plz respect my feeling and understand the difficulty which I have faced to invite members and to get 200 rupee...and plese check and refund the money... After submit my complain I got call from [protected]. As per him Was calling me behalf of wechat customer care...
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H
hemantsingh87
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invite friends on wechat

Address:Mumbai City, Maharashtra

my wechat number is[protected] (Reliance GSM) and wechat I'd: Hemantsingh87 i have invited 8 members and My WeChat Wereference balance got redeemed but not topped up to my mobile. plz respect my feeling and understand the difficulty which I have faced to invite members and to get 200 rupee...and plese check and refund the money......
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Y
Yogish G
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My wechat Wereference balance of 1000 rupees got redeemed but not topped up to my mobile.

Address:Udupi, Karnataka

my wechat number is [removed](bsnl) and wechat I'd:yogish75i have invited 40 members and My WeChat Wereference balance got redeemed but not topped up to my mobile.
plz respect my feeling and understand the difficulty which I have faced to invite 40 members and to get 1000 rupee...and plese check and refund the money...
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Address:Thiruvananthapuram, Kerala

Dear Sir, I am jyothish, mob : 91-[protected] ( Reliance GSM ). I Have invited 28 friends through Werefer but only got 50/-rs instead of 700. Please respect the feelings and do the needful as soon as possible. Inviting 28 users is not a simple one. Please understand the diffculty and refund or redeem asap. faithfully jyothish...
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M
Mohit Sceptre
from Mumbai, Maharashtra
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No Refer Recharge.

Address:Nainital, Uttarakhand

My Wechat Id's Are [protected]. [protected]. [protected]. I Have Invited 6 Friends From Each Id. And Got 150 Rs In Each. But When I Reedemed 50*3 By All My Id But Only 50 Rs From Each Id Is Credited. Not More Then THat. 100 Rs From Each Id Got Detucted But Not Got The Recharge. 300 Rs Takes A Lot Of Time To Refer Sir. Please Respect Our Feelings. Please Give Me My Recharge OR Refund Me So That I Can Do It Myself. Please Help...
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