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WeChat Complaints & Reviews

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Updated: Apr 14, 2023
Complaints 110
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23
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WeChat reviews & complaints page 3

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R
Rahman97
Mar 25, 2016
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Address: 13200

Hi, my wechat account had been linked with my old phone number which has expired recently, and i didn't manage to link it with new number as i always log in using wechat id.

The problem is, once i reinstall wechat apps in my phone, i was automatically logged out and can't log in (and also recover my account!).

I had try every possible thing to recover, from the verification from SMS code (of course fail as i didn't manage to link my acc with my new number), then via email. The email is also one thing. It just say that, "successfully change to a new password, which also cannot use it for log in my account. Then, comes to QQ ID recovery method. Also didn't success as i didn't remember my long QQ ID.

After the three steps above are not success, i touched the 'password retrieval' at the bottom. It was so annoying to find out that QQ ID is also required there! I just don't remember my QQ ID and it was like i can't retrieve my account back at all. Then what's the point i'm linking it to my email if i can't retrieve back my account via email?

Please wechat, i'm begging you to recover my wechat account as all the importants contacts are in that account. Please help me. Thank you.
Someone has created a fake profile with my picture and is giving out my contact number to random people! I need this profile to be removed immediately!!! Contact name is Rebecca "single merebank guys only" the number on the profile is +[protected].

WeChat — send a striker but not getting tick mark on my reward balance

I sing up in wechat ac for get free balance I got 5. Days coplet but last two days I send striker in grop but I not mat this why

Account recovery problem - Comment #2407170 - Image #0
Account recovery problem - Comment #2407170 - Image #1
my account was blocked by wechat with no reason. i had tried the following step on the wechat to unblock my account and got verify from my friend's wechat acc, but my wechat account wont back and still blocked. what should i do? i need to wechat indeed.
my account was blocked by wechat with no reason. i had tried the following step on the wechat to unblock my account and got verify from my friend's wechat account, but my wechat account wont back and still blocked. what should i do? i need to wechat indeed.
my account was blocked by wechat with no reason. i had tried the following step on the wechat to unblock my account and got verify from my friend's wechat acc, but my wechat account wont back and still blocked. what should i do? i need to use wechat indeed.
Hello i just updated my wechat and all old chats have disappeared
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    Purvi Thorat
    from Pune, Maharashtra
    Jan 25, 2016
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    Address: Pune, Maharashtra

    Respected wechat team, There is a fake profile on wechat by the name of neha & Rohit who is using my pictures..this person uploaded profile pic on wechat...i dont know her or his number or any id..i saw her in people nearby option... I also report an abuse but no action has been taken yet...her account is still there with my pictures... Kindly take an action immediate before she or he ruined my image n before i go report to cyber crime or making any defamation case... Please its a request to wechat team to resolve this issue by tomorrow... my no-[protected]

    WeChat — About october rewards

    Some days ago i redeem my october rewards but now i cant show my october rewards in my wechat account please help me..to get back my redeem rewards..thAnks in Advance

    WeChat — am not in wechat but still m showing online in wechat

    i am not using wechat than why i am showing online. I am not using it from last 6 months but still i am showing online. my no. is [protected]. please look into the matter and solve this issue as soon as possible.

    stop verification message

    I have been receiving verification code messages manyyyy times...ever hour one msg...since yesterday it is happening...plzzz stop dis its very irritating

    your id is logged in elsewhere

    shaik anish email id: [protected]@gmail.com from india hyderabad, contact number [protected] pleas help me
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      K
      kuntal_21
      from Bengaluru, Karnataka
      Jan 7, 2016
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      Address: 122001
      Website: www.wechat.com

      It seems someone put my number ( +91- [protected]) in we-chat against a fake profile. I am getting continuous strange calls and messages from different unknown numbers from last couple of days. It's really pathetic. Could you please stop this and remove my number from We chat ( not sure how the number is put there may be broad casted or any thing else). I am not a we-chat user at all. I am getting more than 1000 prank calls on a single day in few minutes interval. Please stop this at the earliest as it's very difficult for me now a days or else let me know If I need to take any legal action against this. Looking for your cooperation in this regards at the earliest. Thanks, Kuntal Das Mobile: +91- [protected] Location: India, Kolkata, West Bengal

      WeChat — Chat

      Why I cannot receive messages from my friend and the group???!!!
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        C
        chesterandre
        Dec 30, 2015
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        Address: 1120
        Website: we chat

        People nearby and shake are all chinese and japanese but im in south africa. The chinese cant even speak english. if this doesnt get rectified, im deleting we chat.!!!

        people nearby not working

        people nearby feature is not working
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          P
          poojayerunkar
          from Pune, Maharashtra
          Dec 18, 2015
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          Someone is using a we chat account with we chat id "parul51" and the user is sending messages from this account to various we hat user.the message contains my personal contact number asking them to call on the number.i dont even have a account on we chat.how can i know who is using this we chat account with we chat id "parul51"

          on account

          Hi, I m jp. My we chat account has been closed last some saydays. when I entered my phone number and password it display account is closed. What I do for solve this problem?
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            N
            neha93
            from Mumbai, Maharashtra
            Dec 14, 2015
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            Address: New Delhi, Delhi, 110059
            Website: We chat

            Hi My name is Neha Arora. I am really really disappointed with we chat . I have been using this all from last one year. And now we chat has broadcasted my profile all across the world. I dont know how it has happened. I m getting calls nad irrelevant messages from people even from Pakistan .I have deleted my profile and uninstalled it. Still I m getting calls and msgs . I spoke to one person he said tht I asked him to call .even I dont have we chat installed in my phone. This is a serious issue. People have sent me screenshots of my profile which has not created me but number is reflecting there. This is a matter of women security. I am sure I haven't chosen any option on wechat. This is something done by someone else..

            complaint for video call

            Dear sir, I beg to state that i am Tulan Pegu complaint for the video call so this video call first time performed video call after not do the work. So how can solution problem please kindly help me.

            for password

            i have wechat id patelk837 but forget password and i closed my phone number download wechat and registered phone no so pl how can i recived code for id patelk837 name patelkrina and password
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              S
              sharpshooter
              Oct 26, 2015
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              Address: 2380
              Website: wechat

              When I go and look at poeple nearby my we chat shows me a bunch of chinese and at my setting it shows that I ame at south-africa secunda and when I go to wechat team it shows some chineese country and some chineese writing so please tell me how to fix it or I wil be forced to remove this app and give it some bad coments ok please give me a reply thank u
              When I go and look at poeple nearby my we chat shows me a bunch of chinese and at my setting it shows that I ame at south-africa secunda and when I go to wechat team it shows some chineese country and some chineese writing so please tell me how to fix it or I wil be forced to remove this app and give it some bad coments ok please give me a reply thank u

              my we chat id : jinithp11
              phone no : [protected]
              email id : [protected]@gmail.com

              misuse of mobile number

              Someone is misusing my mobile number [protected] and the id name is sanak13
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                K
                kabous1971
                Sep 14, 2015
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                Pornografic content

                I have reported a user on WeChat numerous times already for displaying pornographic pictures. Nothing is being done about this by WeChat, although they state hat they do not condone this. I only receive feedback from them everytime stating "Sorry, we are unable to resolve your report about ##### due to insufficient details. First of all, how am I suppose to provide details as I only have the options to report this?...
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                amitkr5783
                Jul 26, 2015
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                Address: Patna, Bihar

                My ragisrd nmbr is [protected]. . . I had earn rs 300 in wechat reward sceme by sending group stickers to friend for 25 days. . . But when time of reedeempation came on 26 july then i saw that only rs50 is left. . This is really disgusting. . I cant belive that we chat is doing such cheap service. . Its unbelivable. . I didnt got my 150 talktime also. . .
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                  Alexong22
                  Jul 10, 2015
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                  My friend sent me a photo and I found out that an account was created name Anastasia and this particular person has most of my photos and posting them around in his/her moments saying that I does services. Please kindly do something about this as it is very harmful and humiliating.
                  +1 photos
                  My friend sent me a photo and I found out that an account was created wechat ID edisonchan1984 and this particular person has most of my photos download from my Facebook acc, and using as profile pics. he add girls and talking flirt. Please kindly do something about this as it is very harmful and humiliating.

                  Fake account created about me - Comment #2250001 - Image #0

                  recharge balance

                  today morning i have a balance of rs 195/- and when i have done the daily activity suddenly my recharge balance was displayed as rs 5/-...i want refund please ...

                  language

                  I install wechat but its comING chinese language please help me
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                    Roop Handa
                    from Mumbai, Maharashtra
                    Jul 7, 2015
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                    Address: New Delhi, Delhi

                    Someone created my fake account on wechat and put my number and photos. And try to harass me through unknown calls . I m sending you that Fake ID proof this account doesn't belong to me please this account is using my pictures and number and circulated all over on wechat please help me ..
                    +1 photos
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                      Sarah Marks
                      Jun 10, 2015
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                      I am trying to remove the WeChats barcode from my Linkedin profile. I have already removed the link but the barcode remains. I have submitted my first request to Wechat support 3 weeks ago. Nothing has been done. How do I get your Wechats barcode off of my Linkedin profile? Again I have already removed the link yet the barcode remains.

                      balance not working

                      in we chat app >rewards>mybalance option is not working...its showing loading and wont give any response .i used this app in samsung galaxy y
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                        Avi s
                        from Durg, Chhattisgarh
                        Jun 3, 2015
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                        Address: Bhopal, Madhya Pradesh

                        Wechat is making fool of people from 'may 2015' They played a contest and promised to give prizes but nothing announced. They are just using people. I and my 40 friends have complant against wechat for malfare. I want to launch complaint in consumer form.
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                          Dhaven Shah
                          from Mumbai, Maharashtra
                          Jun 2, 2015
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                          Address: Mumbai City, Maharashtra

                          Wechat team were going to announce the winners for iphone6 and still they had not announced..before 1 month also they did not announced any winners though i provided codes to them...no winners are announced for iPhone6 and one plus power bank this all is completely fake and this activity of wechat is only for fame and gaining publicity. So i request you to take action against them.
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                            bk.soni
                            from Mumbai, Maharashtra
                            May 25, 2015
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                            Address: Mumbai City, Maharashtra

                            Tem, the wechat user named 'SAM' using my photo as his/her dp. and started talking rubbish with some people. so please do the needfull as soon as possible before it will ruin my image. Please rectify with it by today or max to max by tomorrow itself. as i have reported abuse also to tht profile but no reaponse has came from wechat.
                            May 25, 2015
                            Updated by bk.soni
                            its nt yet been solved hw can u mark
                            its solved

                            talk time not received

                            In werefer free talk time scheme I have invited 12 members I should get 300 rupees instead i have got only 50 rupees please do my recharge. Its cheating
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                              sanidhyasamu
                              from Mumbai, Maharashtra
                              May 8, 2015
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                              Address: Mumbai City, Maharashtra

                              respected. im using wechat from long time.yesterday yesterday by mistake wechat remove from my mobile .again i download wechat and started relogin, . but when i put my id and password its showing ur id is logged in somewhere .so its not working so kindly help me what to do. kindly solve my query. [protected] my contact no .u can contact me waitng for ur reply regards

                              id with super201567 using my profile pic

                              Hi there is a id with super201567 with name kruti using my profile pic, plese make sure that this account is been blocked, i have reported in the app. Please take the action asap
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                                anupamgaur31
                                from Mumbai, Maharashtra
                                Mar 3, 2015
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                                Address: Meerut, Uttar Pradesh

                                Respected we chat team, There is a fake profile on we chat by the name of ALISHA who is using my Friends pictures...we dont know her number bt her User Id is ruhina46. we also report an abuse but no action has been taken yet...her account is still there with my Friends pictures... Kindly take an action immediate before she or he ruined image n before we go report to cyber crime or making any defamation case... Please its a request to we chat team to resolve this issue by tomorrow... M sending u a screen shot of her presence on we chat with my Friends pictures... Who so ever is reading this mail, its a humble request to u sir or mam please resolve it...its a mental harassment...my Friend's Name Is Aradhya Kapoor and her we chat id is aradhyak89.she is feeling so unsecure...Please Do something
                                +1 photos

                                not recived balance

                                [protected] paytm vocha WECHNCCIQR2AOCS did not balance
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                                  sumansharma1204
                                  from Mumbai, Maharashtra
                                  Mar 1, 2015
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                                  Address: New Delhi, Delhi

                                  Dear Sir, I was using a mobile number: [protected]. Which was lost few years back. But I realised someone is still using that number with my fake ID and Pic as well. The profile name is horrible: " Desi Girl". Its so strange. You are requested to delete that photo. Awaiting your reply. Thx & Rgds Suman
                                  Mar 05, 2015
                                  Updated by sumansharma1204
                                  Awaiting Your reply.
                                  Dear team, when can i get the reply.
                                  Thx-Sumana
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                                    khaja.KJ
                                    from Coimbatore, Tamil Nadu
                                    Feb 23, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    When I have 50rs in wechat I just tried on mobikwik without 10rs adding in it and it didn't worked as expected, but when I added money to mobikwik from my credit card and tried the same code to redeem which is not used and it through an error something like the record shows the code is used
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                                      Payalsharma956
                                      from Mumbai, Maharashtra
                                      Feb 4, 2015
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                                      Address: New Delhi, Delhi

                                      Respected wechat team, There is a fake profile on wechat by the name of ISHIKA who is using my pictures..this person uploaded 11 pics of mine on wechat...i dont know her number or any id..i saw her in people nearby option... I also report an abuse but no action has been taken yet...her account is still there with my pictures... Kindly take an action immediate before she or he ruined my image n before i go report to cyber crime or making any defamation case... Please its a request to wechat team to resolve this issue by tomorrow... M sending u a screen shot of her presence on wechat with my pictures... Who so ever is reading this mail, its a humble request to u sir or mam please resolve it...its a mental harassment...m feeling so unsecure...she wrote that she is new in delhi but iam born n bought up in delhi only...iam payal n she is ISHIKA with my pics... Please...do reply Thank u
                                      +1 photos
                                      Respected wechat team,

                                      There is a fake profile on wechat by the name of ISHIKA who is using my pictures..this person uploaded 11 pics of mine on wechat...i dont know her number or any id..i saw her in people nearby option...
                                      I also report an abuse but no action has been taken yet...her account is still there with my pictures...
                                      Kindly take an action immediate before she or he ruined my image n before i go report to cyber crime or making any defamation case...
                                      Please its a request to wechat team to resolve this issue by tomorrow...
                                      M sending u a screen shot of her presence on wechat with my pictures...
                                      Who so ever is reading this mail, its a humble request to u sir or mam please resolve it...its a mental harassment...m feeling so unsecure...she wrote that she is new in delhi but iam born n bought up in delhi only...iam payal n she is ISHIKA with my pics...

                                      Please...do reply

                                      Thank u

                                      regarding recharge

                                      I redeemed amount Rs.50 from we chat ID [protected] and done recharge on [protected] but it didn't get recharged yet! Make it forward ASAP. Thanking you.
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