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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 3

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B
Bandhan Pal
Apr 28, 2023
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New Connection Rejected But Refund Not Received.
Transaction ID: WPHW[protected] Date: 25.09.2021
Payment Gateway: BILLDESK Billing Office: AMLAGORA CUSTOMER CARE CENTER Consumer Id:[protected]
Invoice Number /Appl. No. /Inst. No: [protected] Bill Paid For: New Connection
Payment Mode : E-Payment
Received: Rs. 1966.0
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    S
    subhdeep1972
    from Kolkata, West Bengal
    Apr 26, 2023
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    Ref:
    Consumer ID[protected]
    Dr. Subhankar Bandyopadhyay
    Vill Chakberia, Champahati 743330
    Subject: Delay in load enhancement procedure
    Sir/Madam,
    I have a domestic electrical meter connection in Vill Chakberia, Champahati 743330. Due to low voltage in the supply line I made an application for load enhancement on 12.09.2022. As per my application for load enhancement (Application No. [protected]) you have issued a quotation of Rs 23, 548/- (Dated 12.12.2022) which I have paid on 15.12.2022. But since then nothing has been done and no communication has been made from your side.
    For last seven and half months I have been waiting patiently and made innumerable personal visits to your Champahati office without any result. All kinds of constructional work were held back for this delay and I am facing huge monitory loss every passing day. Please do the needful as soon as possible.

    Regards
    Dr Subhankar Bandyopadhyay
    Date: 26.04.2023
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      Niloy Roychoudhury
      from Kolkata, West Bengal
      Apr 8, 2023
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      We have installed a new WBSEDCL connection on 20.11.2022 . Consumer ID :[protected]
      Post that no meter reading has been done and we did not get any bills .
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        B
        Bapi364
        from Ranaghat, West Bengal
        Mar 31, 2023
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        Address: VPO GAZIPUR PS RANAGHAT DT NADIA

        Dear Sir,
        I had applied for new connection but
        some raised by Aishtala sub station, Nadia district. Then I applied for withdrawal deposited amount as quotion due to electric didn, t provide the service. Now passed 6 month above and not yet received my new meter deposited amount.Please solicit the matter
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          P
          powercut@night
          from Diamond Harbour, West Bengal
          Mar 25, 2023
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          Address: South 24 Parganas, West Bengal

          Almost every night power cut at this summer time. Even today right now power cut for more than 4hours. How can people live like that. We are paying for a uninterrupted service. Once the power is gone at night it will come only next morning. Why this suffering inspite of paying proper bill at proper time???
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            A
            akashchanda8
            Mar 14, 2023
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            Address: DC-104, Narayantala(West), P.O. Deshbandhunagar, Kolkata 700059

            Consumer no:[protected]
            Name: Durga Rani Ghosh
            Address: DC- 104, Narayantala (West), P.O. Deshbandhunagar, Kolkata 700059
            the current pin code is 712602 which is wrong and should be corrected to 700059
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              U
              UDAY SANKAR MAITY
              Mar 10, 2023
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              Address: NANDAKUMAR,PURBA MEDNIPUR,WEST BENGAL,721648
              Website: www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

              On 6th march i have paid a bill throgh a upi app of 1100 rs bill payment successful through the app bt wbsedcl not reflecting the payment.repayment showing with late payment.please help
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                A
                ambar686
                Mar 10, 2023
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                Hi
                My credit card account was debited for the amount but after that the payment got failed and i checked it on WBSEDCL portal. The amount is still not refunded back to my credit card. I paid the bill through credit card.

                WBSEDCL consumer id:[protected]
                Billdesk reference number: BD0130630A7AAAK6NUAF
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                  2
                  202981617
                  from Haldia, West Bengal
                  Mar 10, 2023
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                  Address: Hadia, Sutahata, Purba Medinipur, Pin 721654, West Bengal.

                  My consumer Id is :[protected].
                  I have paid electricity bill last 06.03.2023 through Paytm wallet which is sucessfull. But now My local electric office says the payment has not been made and I have to pay again. I showed them Paytm money recive but they didn't want to understand it.
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                    J
                    Julan Rai
                    from New Delhi, Delhi
                    Mar 8, 2023
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                    Address: Turzum T.E

                    Consumer no[protected].This is second time my meter reading is not done.
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      J
                      Julan Rai
                      from New Delhi, Delhi
                      Mar 8, 2023
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                      Address: Turzum T.E

                      Consumer no[protected], this is second time my electricity reading is not done.
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        2
                        222020633
                        from Mecheda, West Bengal
                        Feb 8, 2023
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                        Address: Kolaghat

                        Respectively Sir,
                        I am sk Aftab Hossain, vill+post - Bhogpur, Dist- Purba Medinipur, West Bengal, pin-721151

                        Consumer ID[protected]
                        Name - Sk Earshad Ali
                        Registered mobile no- [protected]

                        Sir, I would like to Inform you that after receiving the bill. I have paid the billing amount of Rs 299.00 Through phonepe application by QR code sccaning procedure and the payment was successful. The transaction ID is - T2302041341031242811977 (screenshot attached) and the money was deducted from Union Bank of India account (Sk Aftab Hossain) and the money is deposited to WBSEDCL Bank Account. But sir my bill is still showing Unpaid on your website and I have not yet received any money receipt document from your side. That's why I am so worried and don't understand what I should do now.
                        Please sir do something. I need help sir please.
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                          S
                          Sahin1
                          from Kalyani, West Bengal
                          Feb 1, 2023
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                          Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through Google pay upi on 29/01/2023 for rs. 581 The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
                          UPI transaction ID[protected]
                          Google transaction ID CICAgJDI_a6ZNw
                          It is requested to kindly look into the matter at the earliest.
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            D
                            Deep_Majumdar
                            from Baruipur, West Bengal
                            Jan 25, 2023
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                            Address: Baruipur

                            I have made a transaction ( please refer to the screenshot attached to this complaint) of INR 1086 on 23.01.2023. Though the amount has been deducted from my bank account, till now it's showing as 'failed' transaction on WBSEDCL website. Please update the amount against my consumer number[protected] Biswajit Mazumder) as soon as possible. Thank You.
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                              M
                              from New Delhi, Delhi
                              Jan 3, 2023
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                              Address: baigachi Jagadish Pur Hat howrah

                              I have paid Electric bill amount 1196 upi
                              but no payment 28.12.2022.
                              ID[protected] .please refund the money. please
                              airtel thanks upi with bank SBI
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                                M
                                from New Delhi, Delhi
                                Jan 3, 2023
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                                Address: Jagadish Pur

                                I have paid Electric bill amount 1196 upi
                                but no payment 28.12.2022.
                                ID[protected] .please refund the money.
                                airtel thanks upi with bank SBI
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                                  M
                                  from New Delhi, Delhi
                                  Jan 3, 2023
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                                  Address: baigachi Jagadish Pur Hat howrah

                                  My Electric bill 1196 amount debited but no payment 28.12.2022.. please help refund the money. .
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                                    B
                                    Baishakhi12
                                    Dec 16, 2022
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                                    Address: Consumer Id 201412844 Wbsedcl, Bankura West Bengal
                                    Website: Wbsedcl.bd@icici

                                    A payment was made through wbsedcl.[protected]@icici for payment of bill against con Id[protected] on 15/12/2022
                                    The auto generated payment receipt is not generated and status still pending
                                    Please look into the matter.
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                                      S
                                      Swapnanil21
                                      from Kolkata, West Bengal
                                      Nov 4, 2022
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                                      I have paid Rs 800 on 2nd November against the monthly bill of November month through upi payment. The payment confirmation is pending on the WBSEDCL side. Please look into the issue and do the needful.

                                      Consumer Id :[protected]
                                      UTR no. :[protected]
                                      Transaction Id : T2211022315403803656876
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                                        S
                                        Schtyy
                                        from New Delhi, Delhi
                                        Nov 1, 2022
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                                        Resolved

                                        Refund my amount which is pending/failed

                                        I paid my electricity bill through Vidyut sahayogi app through UPI payment on 5th sep, 2022.Money was deducted but the bill was pending.I contact to our electricity department but they told me that they do nothing for return my money because the bill was pending and not received to their end. so, please check & refund my money as soon as possible.
                                        Consumer name-sarat chandra sarkhel
                                        Electric office -Cheliyama(purulia)
                                        Pin-723146...
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