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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 3

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P
punkaisiu
from kolkata, West Bengal
May 2, 2023
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Dear Team, I paid my wbsedcl bill payment of rupees 1328 for the month June and July on 02.05.2023 but bill is not paid. Amount got deducted from ICICI bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI or credit to WBSEDCL
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    punkaisiu
    from kolkata, West Bengal
    May 2, 2023
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    Dear Team, I paid my wbsedcl bill payment of rupees 1328 on 02.05.2023 but bill is not paid. Amount got deducted from bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      Bandhan Pal
      Apr 28, 2023
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      New Connection Rejected But Refund Not Received.
      Transaction ID: WPHW[protected] Date: 25.09.2021
      Payment Gateway: BILLDESK Billing Office: AMLAGORA CUSTOMER CARE CENTER Consumer Id:[protected]
      Invoice Number /Appl. No. /Inst. No: [protected] Bill Paid For: New Connection
      Payment Mode : E-Payment
      Received: Rs. 1966.0
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        S
        subhdeep1972
        from Kolkata, West Bengal
        Apr 26, 2023
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        Ref:
        Consumer ID[protected]
        Dr. Subhankar Bandyopadhyay
        Vill Chakberia, Champahati 743330
        Subject: Delay in load enhancement procedure
        Sir/Madam,
        I have a domestic electrical meter connection in Vill Chakberia, Champahati 743330. Due to low voltage in the supply line I made an application for load enhancement on 12.09.2022. As per my application for load enhancement (Application No. [protected]) you have issued a quotation of Rs 23, 548/- (Dated 12.12.2022) which I have paid on 15.12.2022. But since then nothing has been done and no communication has been made from your side.
        For last seven and half months I have been waiting patiently and made innumerable personal visits to your Champahati office without any result. All kinds of constructional work were held back for this delay and I am facing huge monitory loss every passing day. Please do the needful as soon as possible.

        Regards
        Dr Subhankar Bandyopadhyay
        Date: 26.04.2023
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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          Niloy Roychoudhury
          from Kolkata, West Bengal
          Apr 8, 2023
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          We have installed a new WBSEDCL connection on 20.11.2022 . Consumer ID :[protected]
          Post that no meter reading has been done and we did not get any bills .
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            B
            Bapi364
            from Ranaghat, West Bengal
            Mar 31, 2023
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            Address: VPO GAZIPUR PS RANAGHAT DT NADIA

            Dear Sir,
            I had applied for new connection but
            some raised by Aishtala sub station, Nadia district. Then I applied for withdrawal deposited amount as quotion due to electric didn, t provide the service. Now passed 6 month above and not yet received my new meter deposited amount.Please solicit the matter
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              P
              powercut@night
              from Diamond Harbour, West Bengal
              Mar 25, 2023
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              Address: South 24 Parganas, West Bengal

              Almost every night power cut at this summer time. Even today right now power cut for more than 4hours. How can people live like that. We are paying for a uninterrupted service. Once the power is gone at night it will come only next morning. Why this suffering inspite of paying proper bill at proper time???
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                A
                akashchanda8
                Mar 14, 2023
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                Address: DC-104, Narayantala(West), P.O. Deshbandhunagar, Kolkata 700059

                Consumer no:[protected]
                Name: Durga Rani Ghosh
                Address: DC- 104, Narayantala (West), P.O. Deshbandhunagar, Kolkata 700059
                the current pin code is 712602 which is wrong and should be corrected to 700059
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  U
                  UDAY SANKAR MAITY
                  Mar 10, 2023
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                  Address: NANDAKUMAR,PURBA MEDNIPUR,WEST BENGAL,721648
                  Website: www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

                  On 6th march i have paid a bill throgh a upi app of 1100 rs bill payment successful through the app bt wbsedcl not reflecting the payment.repayment showing with late payment.please help
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    A
                    ambar686
                    Mar 10, 2023
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                    Hi
                    My credit card account was debited for the amount but after that the payment got failed and i checked it on WBSEDCL portal. The amount is still not refunded back to my credit card. I paid the bill through credit card.

                    WBSEDCL consumer id:[protected]
                    Billdesk reference number: BD0130630A7AAAK6NUAF
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      2
                      202981617
                      from Haldia, West Bengal
                      Mar 10, 2023
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                      Address: Hadia, Sutahata, Purba Medinipur, Pin 721654, West Bengal.

                      My consumer Id is :[protected].
                      I have paid electricity bill last 06.03.2023 through Paytm wallet which is sucessfull. But now My local electric office says the payment has not been made and I have to pay again. I showed them Paytm money recive but they didn't want to understand it.
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        J
                        Julan Rai
                        from New Delhi, Delhi
                        Mar 8, 2023
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                        Address: Turzum T.E

                        Consumer no[protected].This is second time my meter reading is not done.
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          Julan Rai
                          from New Delhi, Delhi
                          Mar 8, 2023
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                          Address: Turzum T.E

                          Consumer no[protected], this is second time my electricity reading is not done.
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            2
                            222020633
                            from Mecheda, West Bengal
                            Feb 8, 2023
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                            Address: Kolaghat

                            Respectively Sir,
                            I am sk Aftab Hossain, vill+post - Bhogpur, Dist- Purba Medinipur, West Bengal, pin-721151

                            Consumer ID[protected]
                            Name - Sk Earshad Ali
                            Registered mobile no- [protected]

                            Sir, I would like to Inform you that after receiving the bill. I have paid the billing amount of Rs 299.00 Through phonepe application by QR code sccaning procedure and the payment was successful. The transaction ID is - T2302041341031242811977 (screenshot attached) and the money was deducted from Union Bank of India account (Sk Aftab Hossain) and the money is deposited to WBSEDCL Bank Account. But sir my bill is still showing Unpaid on your website and I have not yet received any money receipt document from your side. That's why I am so worried and don't understand what I should do now.
                            Please sir do something. I need help sir please.
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              S
                              Sahin1
                              from Kalyani, West Bengal
                              Feb 1, 2023
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                              Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through Google pay upi on 29/01/2023 for rs. 581 The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
                              UPI transaction ID[protected]
                              Google transaction ID CICAgJDI_a6ZNw
                              It is requested to kindly look into the matter at the earliest.
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                Deep_Majumdar
                                from Baruipur, West Bengal
                                Jan 25, 2023
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                                Address: Baruipur

                                I have made a transaction ( please refer to the screenshot attached to this complaint) of INR 1086 on 23.01.2023. Though the amount has been deducted from my bank account, till now it's showing as 'failed' transaction on WBSEDCL website. Please update the amount against my consumer number[protected] Biswajit Mazumder) as soon as possible. Thank You.
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  M
                                  from New Delhi, Delhi
                                  Jan 3, 2023
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                                  Address: baigachi Jagadish Pur Hat howrah

                                  I have paid Electric bill amount 1196 upi
                                  but no payment 28.12.2022.
                                  ID[protected] .please refund the money. please
                                  airtel thanks upi with bank SBI
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    M
                                    from New Delhi, Delhi
                                    Jan 3, 2023
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                                    Address: Jagadish Pur

                                    I have paid Electric bill amount 1196 upi
                                    but no payment 28.12.2022.
                                    ID[protected] .please refund the money.
                                    airtel thanks upi with bank SBI
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      M
                                      from New Delhi, Delhi
                                      Jan 3, 2023
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                                      Address: baigachi Jagadish Pur Hat howrah

                                      My Electric bill 1196 amount debited but no payment 28.12.2022.. please help refund the money. .
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                        B
                                        Baishakhi12
                                        Dec 16, 2022
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                                        Address: Consumer Id 201412844 Wbsedcl, Bankura West Bengal
                                        Website: Wbsedcl.bd@icici

                                        A payment was made through wbsedcl.[protected]@icici for payment of bill against con Id[protected] on 15/12/2022
                                        The auto generated payment receipt is not generated and status still pending
                                        Please look into the matter.
                                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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