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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Mar 28, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 3

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J
Julan Rai
from New Delhi, Delhi
Mar 8, 2023
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Meter reading not done

Address:Turzum T.E

Consumer no[protected], this is second time my electricity reading is not done....
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222020633
from Mecheda, West Bengal
Feb 8, 2023
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Online payment (phonepe application)

Address:Kolaghat

Respectively Sir,
I am sk Aftab Hossain, vill+post - Bhogpur, Dist- Purba Medinipur, West Bengal, pin-721151

Consumer ID[protected]
Name - Sk Earshad Ali
Registered mobile no- [protected]

Sir, I would like to Inform you that after receiving the bill. I have paid the billing amount of Rs 299.00 Through phonepe application by QR code sccaning procedure and the payment was successful. The...
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S
Sahin1
from Kalyani, West Bengal
Feb 1, 2023
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Payment debited from my bank account but bill still due

Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through Google pay upi on 29/01/2023 for rs. 581 The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
UPI transaction ID[protected]
Google transaction ID CICAgJDI_a6ZNw
It is requested to kindly look into the matter at the earliest....
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Address:Baruipur

I have made a transaction ( please refer to the screenshot attached to this complaint) of INR 1086 on 23.01.2023. Though the amount has been deducted from my bank account, till now it's showing as 'failed' transaction on WBSEDCL website. Please update the amount against my consumer number[protected] Biswajit Mazumder) as soon as possible. Thank You....
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M
from New Delhi, Delhi
Jan 3, 2023
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Amount debited but no payment

Address:baigachi Jagadish Pur Hat howrah

I have paid Electric bill amount 1196 upi
but no payment 28.12.2022.
ID[protected] .please refund the money. please
airtel thanks upi with bank SBI...
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M
from New Delhi, Delhi
Jan 3, 2023
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Amount debited but no payment

Address:Jagadish Pur

I have paid Electric bill amount 1196 upi
but no payment 28.12.2022.
ID[protected] .please refund the money.
airtel thanks upi with bank SBI...
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M
from New Delhi, Delhi
Jan 3, 2023
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Amount debited but no payment

Address:baigachi Jagadish Pur Hat howrah

My Electric bill 1196 amount debited but no payment 28.12.2022.. please help refund the money. ....
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B
Baishakhi12
Dec 16, 2022
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Online payment through WBSEDCL

Address:Consumer Id 201412844 Wbsedcl, Bankura West Bengal
Website:Wbsedcl.bd@icici

A payment was made through wbsedcl.[protected]@icici for payment of bill against con Id[protected] on 15/12/2022
The auto generated payment receipt is not generated and status still pending
Please look into the matter....
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S
Swapnanil21
from Kolkata, West Bengal
Nov 4, 2022
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Payment confirmation pending

I have paid Rs 800 on 2nd November against the monthly bill of November month through upi payment. The payment confirmation is pending on the WBSEDCL side. Please look into the issue and do the needful.

Consumer Id :[protected]
UTR no. :[protected]
Transaction Id : T2211022315403803656876...
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S
Schtyy
from New Delhi, Delhi
Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my amount which is pending/failed

I paid my electricity bill through Vidyut sahayogi app through UPI payment on 5th sep, 2022.Money was deducted but the bill was pending.I contact to our electricity department but they told me that they do nothing for return my money because the bill was pending and not received to their end. so, please check & refund my money as soon as possible.
Consumer name-sarat chandra sarkhel
Electric office -Cheliyama(purulia)
Pin-723146...
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Address:Bc road, vill-kansona(bottala), P. O-mediahat ,P s-gopalnagar ,743262

The whole electric wire has been disconnected from the electric pillar by storm long days ago and inspire of giving information it is not resolved....
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P
Oct 25, 2022
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Voltage fluctuation

Address:Bc road, vill-kansona(bottala), P. O-mediahat ,P s-gopalnagar ,743262

The voltage is fluctuating in our area since today's morning and till the evening it is not resolved inspite of lodging complain for it. Even there is no whisper about the lodged complain....
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G
Gourab pal
Oct 20, 2022
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Deny to cancel application

Address:Nabadwip

Hi I am a coustomer at wbsedcl nabadwip branch . There are some applications for load enhancement request made by mistakenly with the wbsedcl app. I tried to cancel my application by visiting wbsedcl office but they deny to cancel the application and they are telling I have to pay money for load enhancement and I don't want to do load enhancement....
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G
g160689
from Chittaranjan, West Bengal
Oct 13, 2022
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Disconnection of electricity without any official written notice

My residential electricity was disconnected today forcefully with threats. However, there is no written notice/intimidation for the same in my email or by post. The details are -

Customer ID[protected]
Payment due - Rs. 19749

We do pay our bills regularly (which can be verified by our payment history), last dues are skipped by mistake. But, this harassment of the genuine customer is unacceptable, and...
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A
amitkr021
from RAMPURHAT, West Bengal
Oct 2, 2022
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Load enhancement not done (applied on-17/4/22)

Address:RAMPURHAT

I applied load enhancement on 17/4/22 from WBSEDCL website & submit hard copy application form, quotation form & payment receipt on rampurhat wbsedcl office bt after 3 months my load enhancement is not done from WBSEDCL end.. Quotation due date 16/7/22...
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S
Sushma Debnath
from Chandigarh, Chandigarh
Sep 18, 2022
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Low voltage and voltage fluctuation

Address:East Dhantala,Dhakaibasti Notunhaat fulbari 734015

We, the following consumers of electricity belonging to the Village Dhakaibasti, Notunhaat fulbari, beg to inform you that there is frequent failure of electricity for hours and continue Low voltage power supply together in our Village. We have been complaining it since a year but there is no result. It fails regularly in the alternate single day. If at all it is supplied, low voltage does not permit our fans Fridge CFL bulb and others appliences...
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A
Arpan Singha
Sep 14, 2022
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Grievances for unavailability of Transformer

Address:holding 84/75A Word No 1,Bagmore PO : Kanchrapara Dist : 24 PGS ( N) Pin 743145

Subject ; Extreme Grievances for unavailability of transformer .

Respected Sir,
I am Sri Arpan Singha owner of the holding 84/75A Word No 1, Bagmore PO : Kanchrapara Dist : 24 PGS ( N) Pin 743145 applied for a commercial load of 160KV ( PO NO: [protected], Project ID : FDS/160/22/00041, Memo Number : [protected]/Quot/03 ) for my holding premises and paid the Rs. 5, 85, 857 on 27 May .
After the above huge payment...
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K
KrishnenduRoy
Sep 7, 2022
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Payment deducted from account but not showing anything

Address:Malanchapally malda po-mokdumpur 732103

Yesterday I made a payment worth 3015 in Wbsedcl via bil desk. payment has been deducted from my account but I couldn’t not receive anything as well as bil amount is still showing as the same
Consumer id :[protected]...
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Address:Chaipat, ghatal, paschim mednipur

Electrical contractor arranged a electric post
In my own area... That time we're talk to the site engeener they told us that they'll talk to upper department . So they stopped the work. After six month they are wiring to the post and arrange a 11000 transforma in this place without informing.
Then when we talk to them they told me that this is PWD area... But this is not....
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U
U__M
from Howrah, West Bengal
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Payment Amount to Credited to my consumer ID 135034518 In the Name of Dipankar Mukherjee

I had been paid my electricity bill payment of Rs. 3556 to west Bengal Electricity (WBSEDCL) on 02 sep.2022. on behalf of consumer ID[protected].
It shows Successfully Paid. Amount already deducted my Bank Account Same day. My payment successful reference ID is PU012245TX3MJCYZ6669. But today is 05.09.2022 payment amount Rs 3556 not credited to my WBSEDCL account till time now. My electricity bill due date is 06.09.2022. If the amount...
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