West Bengal State Electricity Distribution Company [WBSEDCL] — not able to login and navigate user account

Website:www.wbsedcl.in

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.

I need to pay my bills immediately for this consumer. Hence please solve the login problem as early as possible.

Jitendra paul (Consumer id:[protected]

Regards
Ranajit
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Jan 10, 2018
Updated by ranajit1988
Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When I am giving credential, its always navigating to only one page with Error Message: "No portal roles are assigned for this user.If this problem persists, contact your system administrator."

I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.

I need to pay my bills immediately for this consumer. Hence please solve the login problem as early as possible.

JITENDRA PAUL(Consumer ID:[protected]

Regards
Ranajit
Mob: [protected]
Complaint comments 

Comments

Payment done, receipt not generated.
I just paid my electricity bill through airtel money app today but inspite of transaction complete wbsedcl website showed me pending but the amount of Rs. 1004.72 was deducted from my ICICI bank account. But the website is showing the bill is pending, And transaction id[protected].
Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator.

Why I can't login into the site to see my profile and other details?

Mafujar Molla
Consumer ID :[protected]

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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