[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — request for complaint resolution of new connection pending from 6 months

Address: Sulata Apt RGM 1571/12, Rajarhat Rd Nr Arati Cenema , kolkata59, 700059

Dear sir and madam,

We submitted application no.-[protected] for getting new connection for our newly build apartment consisting of 20 flat then quotation no.- [protected]/quot/03 was provided on 25.7.19 of all most rs.12 lakh & we paid on 14.8.19 with receipt[protected] &[protected]. Since then having very bad struggle following up with local office many time for getting new connecting but they don't provide new connection still now 6 months already passed. Recently after getting fed-up raised complain docket no.[protected]. All relevant document referred where in are attached (Softcopy)

Please help us to get out of the unbelievable bad situation we are going on facing with our full family consisting of 65 year old father and 55 year old mother and many other family of other flat.

Hopping and eagerly waiting for your quick support and immediate solution.

Thanks & regards
Sudip bose
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2022
Complaint marked as Resolved 
required service provided at last.
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Jun 05, 2020
Updated by sudip bose
Dear Sir and Madam,

Eagerly awaiting for your kind response and help to provide a solution as mention below but month after month passed again and again without any support from WBSEDCL and we are still with out proper electricity connection even after paying the full quotation money demanded by the company before 10 months ago and no service still now after 10 month waiting.

Raised complain docket no.[protected] & 28771144 & 30818850 but no response since 10 months.

Please please please provide connection to us now with no more delay. where is and what is the problem with WBSEDCL after taking 12 lakh money from public no service provided. How can government company can be such cheater.
 
1 Comment

Comments

No power in my house since on 03/03/2020. I'm complaints against this company and complaints dockets no are 28676243, 28693008, 28693087, 28693123, 28709671, 28709739. I am tray in phone call [protected] this no but did not received. After two days later my exam. Please solve this problem urgently as soon as possible. Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    West Bengal State Electricity Distribution Company [WBSEDCL]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    1383
    Pending
    0
    Resolved
    239
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
    View all West Bengal State Electricity Distribution Company [WBSEDCL] contact information