Western Digital — complaint against hard disk replacement

Address:MZ 18 bansi trade centre 581/5 M.G road Indore, Indore, Madhya Pradesh, 452001

This has reference to the aforesaid. We selled wd my passport - external hdd - usb 3 to our customer. But they found that socket - connector is damaged. Our customer informed to us (Singhaniya enterprises - vendor indore).
Part no. Wdbyft0040bbk-wesn and sku - gi606a597
Kindly resolve the same and replacement item asap for further healthy business.
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I am Connecting WD Purple HDD in my NVR but it is not Detected.

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