Whaaky.com — Cancel the order S80455489 & S[protected] and refund the money

Address:Bangalore, Karnataka

i have mailed the below to whakky support and never got a response, also wasted hours and hours Hi, I have ordered Wrangler shoes and 4 trousers as seperate orders the quality, size, brand, Design everything is different from which i have seen in the online portal. Order details : S[protected]Wrangler Shoes & Cotton County Size 28 Jeans Rs.1099 S[protected] poly viscose Formal Trousers . Rs.1099 As i dont want to keep those products with me any more. Caould you please take this mail as my letter for cancellation of the orders and kindly refund the amount to my online account from with i did the payment ... Kind request... Please refund the amount ... I have not done any changes to the product and i assure that it is never used... Thanks and Regards, Shakulhameed S +91-[protected]
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are [protected] / [protected]. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.

Thanks and Regards,
Your friends from Whaaky
Hi Whaaky.com,

As suggested in the mail i have formewarded you details as below, Please check

Shakul hameed S <[protected]@gmail.com> 11:59 AM (1 hour ago)


to support, Support


Team,

As mentioned in the mail .. I have attached the images of the products delivered,
I dont want your team to anlalyse and wasting time

I have not opened/Used not even once used it

So kindly please take your products back and kindly refund the money to the online account thru which i have transferred the money


Thanks and Regards,
Shakul


[protected][protected]


On Thu, Jul 10, 2014 at 7:02 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear customer,
We would be definitely happy to assist you. Can you kindly provide us with the image of the product so that our quality check team can ascertain the issue. Kindly provide the image along with the packaging cover of Whaaky.
For further queries, kindly revert to [protected]@whaaky.com
Thanks& Regards,
Your friends from Whaaky
We Request You To Reply To [protected]@whaaky.com
Ok... I agree As a customer i dont like the product and i want to return to Whaaky and i would like to get my money back...

Also why you are making it more difficult, it is simple as a customer i dont like the product and i want my money back

On Wed, Jul 16, 2014 at 7:46 AM, Shakul hameed S <[protected]@gmail.com> wrote:
Ok... I agree As a customer i dont like the product and i want to return to Whaaky and i would like to get my money back...

Also why you are making it more difficult, it is simple as a customer i dont like the product and i want my money back

As whaaky.com motto is customer satisfaction and it is not there ... Please give my money back...

Thanks,
Shakul


On Tue, Jul 15, 2014 at 5:35 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear Customer,
We would be definitely happy to assist you. We would like to inform you that we follow and inventory led model where products come to us in bulk. We can’t guarantee that you would receive the same product as that of the image. There might be slight deviations in the product design and color. But we ensure that the quality of the product is maintained. After verifying the images we are not able to find any defect or damage on product.


Thanks& Regards,
Your friends from Whaaky


We Request You To Reply To [protected]@whaaky.com
Hi Whaaky, ,

Please please please please ... Please respond

https://www.consumercomplaints.inWhaaky.comWhaaky.com - Cancel the order S80455489 & S[protected] and refund the money


Whaaky.com - Cancel the order S80455489 & S[protected] and refund the money


4 Reviews


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Shakul hameed S on Jul 10, 2014


i have mailed the below to whakky support and never got a response, also wasted hours and hours Hi, I have ordered Wrangler shoes and 4 trousers as seperate orders the quality, size, brand, Design everything is different from which i have seen in the online portal. Order details : S[protected]Wrangler Shoes & Cotton County Size 28 Jeans Rs.1099 S[protected] poly viscose Formal Trousers . Rs.1099 As i dont want to keep those products with me any more. Caould you please take this mail as my letter for cancellation of the orders and kindly refund the amount to my online account from with i did the payment ... Kind request... Please refund the amount ... I have not done any changes to the product and i assure that it is never used... Thanks and Regards, Shakulhameed S +91-[protected]


Complaint Status


[Jul 10, 2014] Whaaky.com customer support has been notified about the posted complaint.


3 Comments Updated: Jul 15, 2014 Update Complaint


Resolve this Complaint


Comments


Jul 10, 2014 by

Whaaky_Team


Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are [protected] / [protected]. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.

Thanks and Regards,
Your friends from Whaaky
! Report Spam


Jul 14, 2014 by

Shakul hameed S


Hi Whaaky.com,

As suggested in the mail i have formewarded you details as below, Please check

Shakul hameed S <[protected]@gmail.com> 11:59 AM (1 hour ago)


to support, Support


Team,

As mentioned in the mail .. I have attached the images of the products delivered,
I dont want your team to anlalyse and wasting time

I have not opened/Used not even once used it

So kindly please take your products back and kindly refund the money to the online account thru which i have transferred the money


Thanks and Regards,
Shakul


[protected][protected]


On Thu, Jul 10, 2014 at 7:02 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear customer,
We would be definitely happy to assist you. Can you kindly provide us with the image of the product so that our quality check team can ascertain the issue. Kindly provide the image along with the packaging cover of Whaaky.
For further queries, kindly revert to [protected]@whaaky.com
Thanks& Regards,
Your friends from Whaaky
We Request You To Reply To [protected]@whaaky.com
! Report Spam


Jul 15, 2014 by

Shakul hameed S


Ok... I agree As a customer i dont like the product and i want to return to Whaaky and i would like to get my money back...

Also why you are making it more difficult, it is simple as a customer i dont like the product and i want my money back

On Wed, Jul 16, 2014 at 7:46 AM, Shakul hameed S <[protected]@gmail.com> wrote:
Ok... I agree As a customer i dont like the product and i want to return to Whaaky and i would like to get my money back...

Also why you are making it more difficult, it is simple as a customer i dont like the product and i want my money back

As whaaky.com motto is customer satisfaction and it is not there ... Please give my money back...

Thanks,
Shakul


On Tue, Jul 15, 2014 at 5:35 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear Customer,
We would be definitely happy to assist you. We would like to inform you that we follow and inventory led model where products come to us in bulk. We can’t guarantee that you would receive the same product as that of the image. There might be slight deviations in the product design and color. But we ensure that the quality of the product is maintained. After verifying the images we are not able to find any defect or damage on product.


Thanks& Regards,
Your friends from Whaaky


We Request You To Reply To [protected]@whaaky.com
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