[Resolved]  Whaaky.com — No response in respect of return Product for Order ID : S[protected]

Address:New Delhi, Delhi, 110043
Website:www.whaaky.com

I return my Order within the prescribed policy period via speed post ID no.: ED[protected]IN as on 08/09/16. And the Product was delivered on 13/9/2016, I receive the confirmation mail for the same :
BIG Deals, SMALL Prices
Dear Nidhi,

Order No: S[protected]
Product: 2 Samsung Bluetooth

This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky

But I had not received any amount, product nor mail with regards to the same.

Kindly either make payment for the same or replace my product as soon as possible, as its already been too late.
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Nov 8, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Nidhi,
Order no :- S[protected]

Sorry for Delay We have initiated the refund process and it will be reflected in your account at the earliest.

We will acknowledge you once the refund is done.

We sincerely apologize and regret for the inconvenience caused.

Thanks Regards Whaaky Team
Nov 18, 2016
Updated by Ninni2212
I Still didn't receive any refund for my transaction
kindly do urgently
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