[Resolved]  Whaaky.com — Pending Refund of Cancelled Order

Address:Raipur, Chhattisgarh

Dear Sir/Madam, I had placed an order for pair of trouser which was costing to me Rs 999, I booked the order through my online net banking on 27-Aug-2014 and got a confirmation no.S80564205. But after 02-03 days when I took the follow up about my order through their call center no . [protected] and got the feedback by some their executives that my order has been cancelled due to non serviceable area by their courier service and ensured me that my amount will be refunded at my bank account within 6-7 business days. I waited for that after 7-8 days I dropped a mail for the status but no response acquired by their side. I rang up at call center but their call center remains always busy or it seems that my no.s has been blocked by them. Their responses are extremely poor and again I dropped some hard mail subjected on some consumer actions but they ignored them & just dropped a mail that they will refund my amount soon. But non of their executive or concerned manager shown courtesy to talk with me. There fore I make request to compliance authority to take some serious action about "Whaaky Business Team " on urgent, so may they get some lessons for future. Devanand Roy Chowdhary [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Complaint comments 

Comments

Pls take a look, action is still pending...
Dear Compliance Team,

After posting a comment on 27-Se-2014, I received a call from some of the member of "Whaaky" team, in which they shown their disability for the refund of payment due to the failure of online refund process and assured me that they will pay my amount in cash via depositing through their SBI ATM card and asked me for my account & ATM card no. details which denied due to feeling uncomfortable by sharing these important details. How can I trust these guys who are delaying the refund of my amount. I am ready to share my account no. but not the ATM card details which is extremely riskful. Even for that I tried to call back on that mobile no. I called it was remained switched off continuously. I request you to take some action on this it is almost more than one month over till now they are able to refund my money through any means, I am surprised which kind business & financial activities are being dealt by this company or how responsible the employee are over there. How can trust some one to these people. Kindly take some action on them at the earliest..
Dear Guys

Resolution is still pending and unreverted.. Plss do lo look on that, how long this will go on...
Dear Guys
Resolution is not resolved yet, as per desire I had also provided the details of my ATM card but silll its not working. Kindly deposit the amount in cash directly at my account or issue cheque for further. Pls do it on urgent because resolution getting delaying day by ahead...
Dear Guys

I have received my refund amount from Whaaky... Thanks a lot for the support...

Whaaky.com — Order Items not delivery but payment alredy 15 day over.

I am order in whaaky.com on 27 april but don't send any items. Order no.S80814691 Item. Samsung metro 312

My Order Status Not Updated

Dear Sir, I've purchased Mobile charger and my order no S80760405 still now not yet I'm not received and shipment status also not updated.

product diferernt

the order which i have given is different product. so please return it or exchange it

wrong product

i orderd jeans of size 32 but i got 28 size so please replace or refund me

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