Whaaky.com — Refund money for product

Address:

Udaipur, Rajasthan

Hello Sir/ Madam My order no. S80779633 date: 19/03/2015 from whaaky.com, 5 formal shirt (Koutons) I received product on 30/3/15 via Gojavas courier and i paid money. When i opened courier that is different product which i didnot ordered. So i try to contact whaaky via phone. No one ever answered my call. So i emailed it everyday. They replied my email on 1st April, 2015. Give us snapshot of product you received so i sent them mail.They reply me back that sent us product back we will replace you. I emailed them i want my money back not replacement. So i sent product with my own money (Rs. 220) on 6 Apr, 2015 and i emailed them receipt. Courier they received around 10 apr i just checked with aramax. I emailed them a lot. till data i have not got any email about shipment of product yet. I am attaching photograph of proof with this complaint. I have last resort that to complaint against them in consumer court. Please sir give me justice. Regards, Dr Krunal Pipaliya Mobile no. [protected] Email id: [protected]@gmail.com They Emailed me on 17 apr that we got your courier and we will sent replacement in 4 working business day. I again emailed him that your product is not what you saw on website (company) so i didnot want any replacement so i want my money refund back to me. (total charges 1469 rs. = 1249 rs product + 220 courier i sent) They didnot say that we will sent your courier charge with your product. I emailed them so much time.