[Resolved] Whaaky.com — Refund to the product | |||||
Sir my name is janardhan i have booked one product ORDER NO:S[protected] The product is 7 casual shirts but i received 2 jeans and MI 28000 power bank I had sent the pictures of product which i had received but they are not responding i had received the product on Date:04/01/2016 your customer care number is not answering any call please say the process to refund my money Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 07, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear janardhan,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
i have returned the product through DTDC courier services and you will receive the product on Monday i.e., 11/01/2016
Order no:S[protected]
please refund my money
Account Details
ACCOUNT NAME: MEKALA JANARDHAN NAIDU
ACCOUNT NUMBER:[protected]
BANK NAME: STATE BANK OF INDIA
BRANCH: VAIDEHINAGAR
IFSC Code: SBIN0016434