Whaaky.com — Sony power bank

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.whaaky.com

I had ordered sony power bank and received duplicate products and sent product for replacement on company request. But I was assured to get new product which was was supposed to be dispatched by 27h Nov. Here the Email by company. " Whaaky Nov 24, 2015 Dear customer, This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you soon. Once dispatched, you will receive a mail with the consignment number and courier name. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 48hrs. Thanks & Regards, Your friends from Whaaky " But even after several reminders company has not responded to neither cal or Email nor Facebook messages. Please do not go this site.
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Still there has been no update on complaints.
WE HAVE SENDED MANY MORE TIMES TO WHAAKY.COM FOR MY SONY POWERBANK PROBLEM AND ALSO SENDED THAT POWERBANK ITEM TO WHAAKY SHOPPE ADDRESS BUT STILL WE HAVE NOT RECEIVED ANY AMOUNT FROM WHAAKY.COM I HAD LOSS 950/- ITS VERY VERY BAD SITE., SO FRIENDS DONT PURCHASE THIS SITE ANY ITEM ITS MY REQUEST. I HAVE GIVEN BELOW OUR MAIL TRANSITION FROM WHAAKY.COM SIDE


Respected sir/madam

i had purchased 2 sony powerbank on[protected], but it was not working properly i had intimated to through mail and i had received mail from your side " send that items immediately", so i had sended that item 19th October 2015 through DTDC Courier, vizianagaram from given addresses from your mail id. and also i had received conformation from your side. BUT STILL WE HAVE NOT RECEIVED ANY AMOUNT FROM YOUR SIDE. So what i am do for there action.


i have given full details BELOW from your side mail trasanctions

so kindly send my amount immediately

with regards

[protected]@gmail.com
narasingaraokatari
[protected]
Whaaky brings to you unique deals at unbelievable prices
Dear eshoppevzm
Your Order ID : S80951274
Payment Mode : COD
Order Placed on :[protected]:13:49
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Order No Qty Estimated Dispatch Date Price
1 2 Sony Power Banks - 10, 000 mAh
S80951274 1 Ships in 7-10 business days Rs. 799.0

Shipping Address :
eshoppevzm
Total Amount Rs. 799.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Cash Handling Charges Rs. 150
Payable Amount Rs. 949.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com

Above order received on 06th October, 2015 i had checked two power bank but its not working properly.
i have paid Rs.949.00 to courier boy, so please cancel that order and give my money back

KATARI NARASINGA RAO,
S/o K APPA RAO, DOOR No.13-2B,
SRINAGAR COLONY, NEAR SIVALAYAM TEMPLE,
GAJULAREGA, VIZIANAGARAM - 535003,
VIZIANAGARAM, ANDHRA PRADESH-535003
Mobile No. [protected]

On Wed, Sep 30, 2015 at 4:30 PM, whaaky wrote:
Whaaky brings to you unique deals at unbelievable prices
Dear Customer,
Your order S80951274 has been successfully shipped. Please find below the tracking details.


Courier Name : JAVAS
Courier Consignment No : DELOSDC106566
Date of shipping :[protected]:19:34.0 Track this item : View Status
Your Contact number : [protected]
Your order should reach you latest by[protected] . You may track your shipment through JAVAS or directly in the Whaaky website through the link given above. If you have questions about the delivery, Please call Whaaky on[protected] or contact Customer Support.

Thank You,
Team Whaaky

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20th OCTOBER 2015 MAIL

i had sended two sony 2power bank by DTDC courier vizianagaram on 18th oct 2015courier No. D21450875. so kindly send my money i had already paid to cash on delivery

===================================================================
14th OCTOBER 2015 Mail from your side


Dear Eshoppevzm,

Order No: S80951274
Product: 2 Sony Power Banks-OM SAI

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016


Note :
1) The defective product should be dispatched within 4 business days for replacement of the same.

2) Kindly do not forget to mention the order number

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky

===================================================================13th October 2015 from your mail


Dear Customer,

We would like to acknowledge that we have received your request. Support representative will be reviewing your request and you will receive response within 24 to 48 hrs.

Our phone lines might be busy as we are attending to other customers in case you’re running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24 to 48 hrs.


Thank you for your patience.

Thanks & Regards,
Your friends from Whaaky
===================================================================
8th OCTOBER 2015 Our mail

i have Cash On Delivery purchased 2 Sony Power Banks - 10, 000 mAh BUT TWO SONY POWER BANK NOT WORKING PROPERLY. KINDLY RETURN MY CASH AS EARLY AS POSSIBLE.
Order ID : S80951274
Payment Mode : COD
Order Placed on :[protected]:13:49
Delivered on 06 October, 2015

Please open attachment file for the PRODUCT

Thanking you


Mobile No. [protected]
email : [protected]@gmail.com,

===================================================================

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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