Whaaky.com / Way2Online Retail — Cheating in refund amount

vishal.sri.05

from Mumbai, Maharashtra

Address:	122016
Website:	www.whaaky.com/Home

Hi,
I bought 5 linen shirts cost of 1049 rs (Order no: s[protected] on apr 1, 2016 and payment mode was cash on delivery. We paid 150 rs extra for cash on delivery option. The product was delivered after 6 days. Delivered shirts quality size and color all are not as per mentioned at site.

We talked to customer care and they said to return the product and committed to refund delivery changes as well.

After three days we got confirmation mail that they has received the returned product and asked for account detail.

We provided our account detail and after waiting 4, 5 days we tried to contact them on mentioned contact number on their site but no one was picking my call. I tried many times and up to 4, 5 days continues and side by side i wrote mail for current status of refund money but didn, t get single reply from them.

Four days before i send one mail and mentioned that i am going to register complain in consumer court if they don't provide any update in few days.

Till now i didn't get any response. I got their mail on 20th of april that they have received my product and today is 17th may.

Please do need full.

Thanks
Vishal

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