[Resolved] Whaaky.com / Way2Online Retail — Defective old shirts received | |||||
I placed order on whaaky.com on 16/01/2016 with order no. S[protected] for 5 casual shirts of size 40. I received the 5 damaged and old shirts of different sizes and totally different colour and design then the shown on website. I am trying to call them but no one picked up their support number. Also did not get any reply to my email to them which I sent to [protected]@whaaky.com on jan 29th, 2016. Whaaky.com is cheating website and should be closed and fined for cheating the consumers. Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Feb 09, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Rajiv Gupta ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I have shipped the defective shirts for order number S[protected] yesterday on[protected] by MSK Worldwide courier.
Consignment no. :[protected]
Please find the attached courier slip copy of the same.
Also please process the refund in the name of Mr. Rajiv Gupta
Bank details are as followings:
A/c no.[protected]
Canara bank
Vile Parle east branch
Ifsc: CNRB0000224
Regards
Rajiv Gupta