[Resolved]  Whaaky.com / Way2Online Retail — Duplicate product received from them.

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.whaaky.com/Contact

I have seen an advertisement of mi power bank on whaaky.Com website dated 25-july-2016 and i have ordered that product same day. They have displayed the product in such a way like buy 1 mi power bank 20800/- mah in rs 699/- + rs 150/- extra for delivery charges and get 1 free (Order no: s[protected]. I have received the product on 31-july-2016 and i have paid the amount of rs 850/- in cash to the delivery boy but when i opened that box i was completely shocked after checking the product. The both power bank which i received from whaaky.Com completely fake and duplicate and that's not original at all. The both power bank in damaged condition and not working at all. When i emailed to whaaky.Com ([protected]@whaaky.Com) and complained about the product next day ireceived their email stating that kindly send me product images and after that there is no reply from them at all as i have send product images also.
I request you to kindly take some action and refund my money back from them as soon as possible as they cheat me.
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Feb 18, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Mulla,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 12th December 2016 Through dotzot Courier
You can also track your order in below link
Courier Name: dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team
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    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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