[Resolved] Whaaky.com / Way2Online Retail — Fraudulent retailer | |||||
Sir, I ordered Samsung 32gb memory card in whaaky.com, 3nos @ 1200 rupees by cash on delivery method, but after receiving cash, courier person delivered the parcel, which has nothing inside other than empty sheet bunch, I tried to contact by phone & mail, but no response . order no:S[protected], my mail I'd: [protected]@gmail.com, mob:[protected].. Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 07, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Saravanan,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
| |||||
1 Comment | |||||
Comments
Only one time I received mail regarding refund, but not processed
Reply
40%
Complaints
4399
Pending
0
Resolved
1744
+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016