[Resolved]  Whaaky.com / Way2Online Retail — mobile booked through online

Address:Hyderabad, Andhra Pradesh, 500003
Website:whaaky.com

I have ordered samsung guru music 2 mobile on nov 14th

And paid 1400 over the online payment

In this we cannot have a option to change the mobile no and mail id too

While tracking my order it is showing nothing, and i have called so many times to their customer care but no one is ansewering my call.

Tried number of times and also went the address which they have mentioned in the online.

Here are the my order details:

Order id: s[protected]

Mail id: chandramouli. [protected]@dhanushinfotech.net

I have attracted with the prices in this site but not able to check order tracking

I want to know the order tracking and delivery date details of my ordered item.
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Chandra,
Order no: - S[protected]

We apologize for the inconvenience caused to you. Due to Over whelming response of the product, we are dispatching consignments on a daily basis. Kindly bear with us.

Thanks&Regards
Team whaaky
Complaint comments 

Comments

OrderNo:S[protected] Still now I dint receive my order
Whaaky.com / Way2Online Retail Customer Care's response, Nov 28, 2017
Verified Support
Dear Arun,
Order no: - S802553972

This is to inform you that the product you ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you. This is to confirm that we will resend the product back to you. You will receive a fresh consignment number and the courier name once the product is dispatched.

Thanks Regards
Team whaaky
when you have ordered @ Arun

shall we go and raise the complaint in Police station

what will you say about the same
Whaaky.com / Way2Online Retail Customer Care's response, Nov 28, 2017
Verified Support
Dear Arun,
Order no: - S802553972

This is to inform you that the product you ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you. This is to confirm that we will resend the product back to you. You will receive a fresh consignment number and the courier name once the product is dispatched.

Thanks Regards
Team whaaky
Dear sir,

I got the call from Waakhy employee and he said that the product which I have ordered will be delivered on past Monday.
But the item hasn't came.
His name is ARUN and the calling number is +91-[protected] .
I have tried to call the same number they are lifting the call but not providing any extension to communicate with them.
Kindly take the action on the same.
So many members have lost their money and time with this fake website.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information