[Resolved] Whaaky.com / Way2Online Retail — nokia n 73 mobile charger is damaged and mobile battery is old and heating problem in mobile for cr code 664602 and ref no unis[protected]. | |||
Dear sir, Myself ajay singh have ordered nokia n73 mobile, i have received the product in damaged condition specially charger, and its old mobile with old battery, not similar to product which was displaying on screen, and now i want to return this product, and wrote a mail regarding that, so got a reply for reurn back the product through courier and which will charge 350 rs again, which has to bear by the consumer, so my question why these fellows are sending damaged product, if they sends also then whose responsibility is to take product back from comsumer? So now i request you to please collect product back from my door and refund me the amount or replace with a fresh piece, i tried to call your customer care also many times but even after waiting for 5 minutes on phone no response, so now i cant wait anymore, and i may go to lodge a complaint against fraud company like yours and also will highlight the things into media, then only you people will realise. Kindly act as early as possible and refund my money or replace the set with a fresh one, my email id is - vishal. [protected]@gmail.com and contact no is [protected]. Pls resolve the query as earliest as possible. Was this information helpful? | |||
Dec 26, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Ajay Singh, Order no: - S[protected] We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive an Email with the consignment number and courier name. If the product will not reship soon, we will refund your amount. Thanks&Regards Team whaaky | |||
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