[Resolved] Whaaky.com / Way2Online Retail — Order id s[protected], reshipped consignment no. S[protected] was not provided correct. | |||||
The first consignment no. S[protected] was returned to origin by Delhivery courier on dated 29th June, 2016 without contacting the client on registered mobile no. provided by your company. The said consignment no. was out for delivery on dated 22th June, 2016 but the Delhivery courier co. was neither contacted the client nor the product was delivered till dated 27th, June, 2016. On complaining many times on phone and on e-mail the Whaaky.com company agreed to reshipped the Order Id S[protected] vide new consignment no. S[protected] on dated 30th July, 2016 by Delhivery Courier. But on tracking new reshipped consignment after 24 hours on the site of Delhivery Courier till today the consignment number was shown incorrect by the said courier company. Therefore the Whaaky.com was not provided the correct new reshipped number. It is also confirmed by the Delhivery Courier company and the same was also produced to the M/s Whaaky.com. In view of the above the company M/s. Whaaky.com is responsible for the loss of Rs. 1599/- which was paid by online on dated 19th June, 2016. Therefore, the said company was neither refunding the amount of Rs. 1599/- nor reshipped the product. Was this information helpful? | |||||
Feb 24, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 17, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: - S[protected] We are here to assist you better. As per our records, your Replacement product was delivered to you on 7th september 2016 Through dotzot Courier You can also track your order in below link Courier Name: dotzot Consignment Number:[protected] http://dotzot.in/index.php Thanks Regards Whaaky Team | |||||
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