[Resolved]  Whaaky.com / Way2Online Retail — order id: wh11485

Address:Visakhapatnam, Andhra Pradesh, 530041

I have ordered (Wh11485) a power bank and had done the online payment also after a lot of wait prouproduct got delivered. After the unboxing the product is a complete disappointing what i got was a complete duplicate package of samsung. I seriously need a speedy reply and want my money refund back at any cost. Failing will lead to lodging a complaint on behalf of customer court with serious action. [protected]@gmail.com
[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Satya Monish,
Order no: - WH11485

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky
Complaint comments 

Comments

Cancel my order
My Order Id: WH15102
Because I am overlook this product is refurbished
so I request you cancel my order as early as possible
Whaaky.com / Way2Online Retail Customer Care's response, Feb 12, 2018
Verified Support
Dear susanta bhuinya,
Order no: - WH15102

We are here to assist you better. As per your request, order has been cancelled.

Thanks Regards
Team whaaky

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information