[Resolved] Whaaky.com / Way2Online Retail — Return product and refund my balance

Mohd wazeh

from Aligarh, Uttar Pradesh

Address:	Aligarh, Uttar Pradesh, 202002
Website:	www.whaaky.com

Respected sir,

I bought a "charging & sync dock with vivo 25000 mah powerbank" but the product is different sony 10000 power bank with iphone charging & sync dock. I wil requested to you please return this product and refund my amount to my bank account. My mobile no is [protected] & email is [protected]@gmail.com. My order no is 's[protected]' & dispacted via pickrr [protected]

Sir please return my product...

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Jun 29, 2018

Complaint marked as Resolved

I didn't get money...please check and transfer money in my bank account...I

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Mohd wazeh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

Verified Support

May 27, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Mohd wazeh,
Order no: - S[protected]

Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.

Thanks Regards Whaaky Team

Jun 29, 2018

Updated by Mohd wazeh 1 years ago I order a product through your website and return to your given address but until I didn't get money in bank account...please check and transfer money...as soon as possible...order ID is S[protected] and my mobile number is [protected] & email ID is [protected]@gmail.com...