[Resolved] Whaaky.com / Way2Online Retail — Send the product is fake & used | |||||
Yesterday I Have Received Samsung E2120B mobile in Whaaky.com. But that mobile was totally faked. The Full body is Samsung Body But the Inside of the mobile software is china. So I wants to Refund with Return Shipping Cost.Thank you Mob No : [protected] Regards Moses Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Mar 28, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Moses,
We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
| |||||
2 Comments | |||||
Comments
40%
Complaints
4399
Pending
0
Resolved
1744
+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I Have Book and Get One Samsung Mobile in Whaaky.com That Mobile Was totally Faked and used. I am was returned to whaaky.com. 20 days gone but still they are not make a refund process. When ever I am contact customer service they are told everyday within 48Hours you will Get Refund Amount.But not get Refund amount yet
Regards
Mosed