[Resolved] Whaaky.com / Way2Online Retail — order no. wh3348 | |||||
The above mentioned order was placed on 8th January and received the order by paying cash of Rs.950.00. I was surprise to check that the garment sent- 2 no. of jeans and 2 no. of Track pants were of the worst quality and looked as old and used clothes were sent. I registered my complaint within an hour of receiving the order to your helpline number and sent a mail with pictures of the order sent. You paid no attention except sending one type of mail. I need 100% refund for the order and you are time and again requested to collect your order and refund my money at my door step. I have registered my grievance with National Consumer Forum and received a complaint reference no. 576710 dated 16/01/2017. If you do not refund the order than this issue shall be escalated further and other compensations like legal fee, cost for time delay, undue harrassment etc. shall be claimed. Regards AJAY CHATTERJEE [protected] Was this information helpful? | |||||
Feb 21, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Ajay, Order no: - WH3348 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Team whaaky Jan 31, 2018 Neera Mishra's response By NEW I mean another working pair.
| |||||
 4 Comments | |||||
Comments
Dear sir,
I would like to bring to your notice that the two phones mentioned above were faulty.
Nokia 3310 has a damaged display and Nokia 5233 does not boot.My order no. is WH9439.
PLEASE REVERT SOON AND KINDLY EXPLAIN THE PROCEDURE TO RETURN AND GET A NEW PAIR.
My phone no. is +91 [protected]
I would like to bring to your notice that the two phones mentioned above were faulty.
Nokia 3310 has a damaged display and Nokia 5233 does not boot.My order no. is WH9439.
PLEASE REVERT SOON AND KINDLY EXPLAIN THE PROCEDURE TO RETURN AND GET A NEW PAIR.
My phone no. is +91 [protected]
My order is 2power banks Of28000mah
This order is canceled plese
This product is Iam nap liked
![]()
This order is canceled plese
This product is Iam nap liked
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
4399
Pending
0
Resolved
1744
+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I shall not let you go easily and keep cheating consumer like this.
Sattle the matter within this week- till 31/01/2018 or see in consumer court.
[protected]/[protected]