EXTREMELY DISSAPPOINTED WITH THE PERFORMANCE OF WHIRLPOOL WASHING MACHINE.
Purchase - Bismi, Thoppumpady, January 27, 2026.
Malfunction start - May 2026 last week
The Daily Wash mode, which we use regularly, stopped functioning properly. The machine continuously draws water and remains switched on without progressing through the wash cycle.
Complaints were registered MULTIPLE TIMES. The techinicians who came are blaming different things for the issue.
One said it is the issue of the board. He replaced the board, that didnt fix the issue.
Another techinician said it is the high voltage coming to the machine, the reason. We have and other appliances like refrigerator and on old washing machine which work well in our house. If voltage was the issue, why they are still working properly ? So this voltage blaming doesnt make any sense.
We are extremely disappointed with both the product performance and the after-sales service provided. It has been five months since the issue started, and such recurring issues in a relatively new appliance are unacceptable. We want either this ISSUE RECTIFIED or OUR MACHINE REPLACED.
I am attaching a photo and 2 videos of the issue for reference. I am also attaching the bill.
Regards,
Denny Antony
Contact : [protected]
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