[Resolved]  Whirlpool — Display product of whirlpool washing machine delivered

Address:

401107

My name is felix residing in mira road. Had booked whirlpool washing machine ultra 360 7.2 kg on 25th sep through a dealer - rahul electronics based in mira bhayandar road. Paid full agreed amount for the product. To my surprise display model of whirpool washing machine was delivered at my home on 27th sep. Immediately it was informed the dealer and the whirpool service centre and it was assure by the company that they will look into the matter but till today whirpool have turned back. Such a reputed company and not bother or concern of the customer at all. Had mentioned to the lady who attended the call to take necessary action on the dealer since it is a cheating case to the client for delivering display piece although it was promised to get it delivered petty pack. We could make out since the outpack was of some other machine and even the wire of the machine was old enough as it could make it easily. Self is placing in record that if no response or action been taken on the dealer, will take it to higher ups. Since 05 days has passed but no action. I am going to serve legal notice to the company for not adhering to the complaint made.