[Resolved] Whirlpool India — 360 bloom wash washing Machine | |||
Due to poor quality of parts / defective technology in Washing Machine model, I have invited lots of troubles for me by purchasing 360 degree bloom wash Washing Machine. I purchase the referred Washing Machine on 16/03/2013. Just after passing of Warranty period of two years, its gear became defective. The Service Center people suggest me that in Service Center it will taken more than a month to replace it, so please get it repaired by our suggested mechanic. The referred mechanic replaced the gear immediately and he suggested me not to run the machine without very high water level and he also suggested for not running the machine on 360 degree wash. Thus I lost an advantage for which I paid extra money. Again after taking all the care, again it's gear started giving trouble and it is creating a heaving noise on running the machine. If the 360 degree was a failure technique and it was not working properly then company should not advertise it as an added feature. Also the parts of the Washing is of so poor quality that it works only upto Warranty Period. Was this information helpful? | |||
Mar 2, 2017 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jan 27, 2017 Whirlpool India Customer Care's response Dear customer(CA Lalan Kumar), We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you. Regards, Whirlpool Support Verified Support Jan 28, 2017 Whirlpool India Customer Care's response Dear customer(CA Lalan Kumar), We have registered the service request for your concern and our service technician visited your place yesterday to diagnose the appliance. Please give us some time to share the next update with you. Regards, Whirlpool Support Verified Support Jan 28, 2017 Whirlpool India Customer Care's response Dear customer(CA Lalan Kumar), Your appliance issue has been rectified by our service technician. Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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