[Resolved] Whirlpool India — Ac split 1 ton / unethical service done - cheating | |||||
We had given complaint (#cn[protected]) dt.06/07/18, for a/c not cooling at all which was attended by your personell(mr.Venkidesan - from smart services), informed us that there was no gas due to non operation and no leaks whatsoever and filling gas would solve the issue, charged us rs.4500/- (bill no.167 dt. 07/07/16) and filled the gas gave us 6 month warranty and left. One week later no cooling at all, again lodged complaint(#cn[protected] dt(.17/07/16)) same personell venkidesan(smart agenccies) comes and says there is leak in internal unit and would have to take it and service it and fix it (charges rs.2800/-) take the unit and brings it back after 2 days fixes it. Couple of days later no cooling. Now i am lodging this complaint because the mobile numbers and the phone no. On the bill (smart services are not answering). We would want you to refund the amt.7300/-, as you have swindled us the money with no effect of the repairs done and provided us only great frustration with regards to using a whirlpool product. Kindly address the issue asap. Was this information helpful? | |||||
Sep 8, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 08, 2016 Whirlpool India Customer Care's response Dear vjz$comiob,
Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.
Warm regards,
Whirlpool India
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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