[Resolved]  Whirlpool India — air conditioner servicing

Address:Dakshina Kannada, Karnataka

It has been a month since i have lodged a complaint regarding non functioning of a. C. The company has failed to give me a valid reason why there has been a delay in servicing the a. C. Everytime i call the customer service or the local service guys false promises are being made. This is not expected from a well reputed company like yours.in future i will probably have to think twice before getting gadgets from your company looking at the quality of customer service being provided.
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Nov 28, 2018
Complaint marked as Resolved 
Whirlpool employee finally came and rectified the problem
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Nov 20, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding the required part concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Verified Support
Nov 22, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Nov 23, 2018
Updated by Raosp
I'm surprised a company like whirlpool needs more than one and a half month to replace a damaged transformer in the air conditioner. False promises and false assurances are plenty when you contact the customer service, but after that nothing happens. Customer service is pathetic. Will not recommend whirlpool products to others henceforth.extremely disappointing
Nov 25, 2018
Updated by Raosp
I'm surprised a company like whirlpool needs more than one and a half month to replace a damaged transformer in the air conditioner. False promises and false assurances are plenty when you contact the customer service, but after that nothing happens. Customer service is pathetic. Will not recommend whirlpool products to others henceforth.extremely disappointing
Nov 28, 2018
Updated by Raosp
After 2 months my A.C. has finally been repaired .Pathetic service from whirlpool
Verified Support
Nov 29, 2018
Whirlpool India Customer Care's response
Dear Customer,

We have taken a note of your feedback. We will ensure you don't have to encounter an experience like this ever again.

Regards,
Whirlpool Support.
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What is the cost of Whirlpool washing machine pcb board cost.
Whirlpool India Customer Care's response, Nov 20, 2018
Verified Support
Dear Venkateswar,

Please share your complaint number or mobile number. We will ensure all possible help.

Regards,
Whirlpool Support.

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