[Resolved] Whirlpool India — AMC payment made on 21st November 2016 but no update

Kunal _Guha

from Kolkata, West Bengal

Address:	East Singhbhum, Jharkhand, 831001
Website:	www.whirlpoolindia.com

I have purchased AMC on 21st November 2016 for my my Whirlpool Microwave oven Solo from whirlpool India on behalf of that i issued a cheque which has been debited from my account 2 months back. But there is no update regarding AMC from the company. I have called many times but none where solved. Every time i put a request they neither revert me anything nor they are doing anything. I have the proper proof of the receipt which i am going to attach. The company also forwarded me Mr. Aman ([protected])number's who is the representative of Whirlpool India for AMC, but he is also taking it seriously. Kindly do the needful.

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Feb 8, 2017

Complaint marked as Resolved

My compaint has been resolved within 1 day. Thanks to Consumer Complaints Forum and Whirlpool Team for taking my concern seriously and resolved it. I have received the AMC paper now. Thank You.

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Whirlpool India Customer Care's response Dear customer(Kunal _Guha),

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Feb 07, 2017

Whirlpool India Customer Care's response Dear customer(Kunal _Guha),

We would like to inform you that our team will get in touch with you as per your convenient time for further assistance.

Regards,
Whirlpool Suppor

Verified Support

Feb 07, 2017

Verified Support

Feb 08, 2017

Whirlpool India Customer Care's response Dear Customer(Kunal _Guha),

As discussed, we have sent the AMC document to you on email. Please let us know in case you need any further assistance.

Regards,
Whirlpool Support