[Resolved] Whirlpool India — bad service by whirlpool service center | |||
Hi I have logged a complaint for repair of my top loading washing machine on 09/10/2018 on the toll free no. [protected] and one of the person from service centre visited and checked the machine and charged rs 400 as service charges. The person told the pcb is not working and need to be repaired and will cost 1600 rs. He then took the pcb and got it repaired and fixed the machine and we gave 1600 rs. The machine did not work even for an hour after that and we again called the service person and since then we have been chasing them to get it fixed. They have fooled us by taking the charges and the machine is still not working and every time we call the person says we will come tomorrow and that tomorrow has not come yet. They are not even talking respectfully on phone and when i said i will raise a complaint about this the person replied"haan haan kar lo complaint". Please do something such kind of people are putting the whirlpool services in bad light. Thanks Jyotsna Was this information helpful? | |||
Dec 11, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Oct 25, 2018 Whirlpool India Customer Care's response Dear Customer, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Oct 25, 2018 Whirlpool India Customer Care's response Dear Customer, Our team member tried to get in touch with you, but sadly couldn't reach you. Please share an alternative number with us or let us know the convenient time to contact you. Regards, Whirlpool Support. Verified Support Nov 10, 2018 Whirlpool India Customer Care's response Dear Customer, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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