[Resolved] Whirlpool India — complaint for the same issue again and again | |||
Submit this complaint separately here. The same issue still exist and was not resolved correctly. My refrigerator was not working some time back. I raise a complaint so the first time it took 7-8 days to resolve the problem from whirlpool service center. That time whirlpool engineer asked me to purchase a stabilizer also from them and i purchased that in by paying him rs1000/- more from the market price. This time i got to know that they did the work around first but the not the actual resolution. Again the same part failed 2 weeks ago, they fixed it and again the same part failed 3rd time 4-5 days back. I have been chasing service center from last 4-5 days but no proper response. Service center person prashant keep saying that they are working on that but not telling any tentative date. I don't know for how many more days they will take to resolve the problem. I am really regretting for purchasing whirlpool product as the service is really worst and takes lot of time. By now i have given closed to 15 days for one problem. Pathetic service. Was this information helpful? | |||
Mar 26, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 Whirlpool India Customer Care's response Dear Team, In this case we have received the required document from customer and now same has been processed for appliance replacement. Time taken from customer. Regards, Whirlpool Support. Verified Support Feb 23, 2019 Whirlpool India Customer Care's response Dear Team, In this case appliance replacement is under process for the required approvals. Same informed to customer as well. Regards, Whirlpool Support. Verified Support Mar 29, 2019 Whirlpool India Customer Care's response Dear Customer, We got it checked and confirmed that our service team has already clarified about your above mentioned concern. Please consider this is our final communication regarding the same. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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