[Resolved]  Whirlpool India — compressor regarding

Address:	Kolkata, West Bengal, 700027
Website:	www.whirlpoolindia.com/customer-care

Hi sir this is abhishek kumar singh from kolkata b. G. Line 7. D. H rd kol-700027
I bought a whirlpool refrigerator in 2010 and in 2018 i face an issue related to compressor. Then i call to whirlpool service center [protected] and they send a technician to see the problem. When technician come at my home he saw the problem and told me that u have to change your compressor just he told me this then he charge me 355 rs gistin -19aacfi1092g1zh at 08.06.2018 then i told him to send the engineer and change my compressor. Next day 09.06.2018 a one engineer (Gourang das) and a worker came to my home with a new compressor they worked for approx 3n half hour and my problem was resolve and they charged me 5100 rs for all the process they done. Next day again my refrigerator stopped working i again give a call to customer care they told me they will send the engineer. After give a call 5to 6 times the engineer came to my home and he said that "compressor is not working we will change your compressor" and they go after that i call several times to customer care but they reply always the same thing that your compressor not come yet.15 days gone after listening the same thing then a one guy name bappy dutta at customer care give me a no [protected] (Sandipan) and tell me to talk to him beczuse he cant answer me. Then i call to mr. Sandipan at [protected] he listen me carefully the told me give me 5 days i will resolve your problem. He told me that he will reslove my problem at 26.06.2018. But when i call him today he is saying that your compressor is ok we will only change the gas then i was in shock how they can tell me like this from last 15-16 days they r telling me that your compressor is not come yet when it come we will resolve your problem and today they r saying different thing. The all guys r cheating me telling lies from 16 days. I think they dont wants to give me a new compressor. Yet the engineer said to me that compressor is damaged then why they r not changing my compressor even it is in one year warrenty. Then i call to a whirlpool toll free no [protected] and i talk to two employees one by one named mrs siwangi and mr akash they both give me a no of kolkata whirlpool head name deepesh ghosh ([protected]) i called at this no 6 times but no one responed me. I cant understand what should i do i just want a new compressor to resolve my issue. And i am worried why this guys are cheating me. The only thing they r doing with me that they are giving me always a new no to talk. My complaint no is (Kl[protected]). Pls provide a reasonable ans as soon as possible.
Thank you