Whirlpool India — Cooling problem and ice forming in deep freezer and water drops in Freezer

Following are the details of newly bought Double Door Refrigerator

Whirlpool 265 L 3 Star Inverter Frost-Free
Double Door Refrigerator with Intellisense
inverter technology(INTELLIFRESH INV CNV
278 3S, German Steel, Convertible) |
B083JN87RJ ( B083JN87RJ )

Invoice Number : SHYG-139659
Order Date: 26.09.2022 Invoice Details : TG-SHYG-[protected]-2223
Invoice Date : 30.09.2022

It is not getting cooled. Not even one month was over the Unit is giving problem. We have last week complained to your local Service Centre in visakhapatnam, they have come inspected the Refrigerator and rectified the issue and instructed us to monitor for the issue and if again the problem comes to inform them.

The same problem has again cropped up. It looks as though you have supplied a defective set to us. I request you kindly replace the Refrigerator with new one which works perfectly.

Please note the Refrigerator was bought just a month ago and already complaints. We have been long standing customer of Whirlpool, our earlier Refrigerator and Washing machine also of Whirlpool make. You are making us lose confidence in Whirlpool. I used to proudly say to my colleagues that Whirlpool is the best company. It looks, now I have to change my opinion.

I request you to take early action in the matter and replace the Refrigerator.

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