Whirlpool India — Damage item

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i purchase from croma

Whirlpool Purchased Product - Whirlpool FF 360L IF INV CNV 375 CI 3S Sr.no:[protected] Under Warranty- yes Date of Purchase:-10/01/2022 Bill no.:[protected] Amount Paid:36500, Registred contact details with Company - [protected] Problem details: Whirpool company send damage item delivered then i mail to coustmer support to whirpoll also i shared images of that item, , 6 month gone they are not answring anything and we facing issue his product so request to Whirpool replacing the product and send new item.this is second time damage item send my whirpool so please if possible then refund our amount and if not possible then request for new item