My name is Sandeep . i am resident of Derabassi Punjab. On Sunday 12th June 2022, We have purchased a whirlpool double door intellisense Refridgerator serial no. INA[protected] from Darwesh kirpa
Entrerprises Derabassi. We plugged on the fridge after 5 hour as suggested by the shopkeeper . We placed our dairy products and eating items inside it and in the morning we found that fridge was not cooling and all items were spoiled. Although light was on . We booked a demo for the fridge . Customer care told us that technician will come by today . We waited whole day nobody came . Then we went to shopkeer he asked somebody regarding this issue he told us to keep the fridge in high cooling mode and it will take 72 hours to start due to high temperature these days . We did the same but after 2 days no sign of cooling . After all we booked a complaint and a technician came today he told us that there is no gas in compressor and it is leaked . And now he is saying that it will take a week time to replace this fridge. First of all they ( company and shopkeeper) harassed us by giving a defaulted piece and now they are harassing us by forcing us to live without Refridgerator in this 45 degree temperature . We want a new Refridgerator within 1-2 days . As we have small pet who feed on milk and without Refridgerator it is very hard for us to feed him. Also in this temperature living without cold water is very hard. So it’s our request to deliver a new working fridge by tomorrow or day after tomorrow. Was this information helpful? |
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