[Resolved] Whirlpool India — Double door refrigerator fraud sale

vamshidhar reddy

from Siwan, Bihar

Address:

Karimnagar, Andhra Pradesh, 505001

We have purchased whirlpool double door refridgerator with model number whpl ref - ff neo fr258 on 28 november 2016 from m/s tv centre, karimnagar, telangana. While purchasing we have specifically asked and sales executive has confirmed that we can use de-fridge for regular use. When service engineer visited after a complaint lodged on toll free number in the 1st week of august 2016, he confirmed that there is no such option in the fridge.
This is a fraud sale and we need justice.

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Oct 26, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by vamshidhar reddy purchase date was November 2015.

Verified Support

Sep 16, 2016

Whirlpool India Customer Care's response Dear vamshidhar reddy,

We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team.

Regards,
Whirlpool Support

Verified Support

Sep 23, 2016

Whirlpool India Customer Care's response Dear vamshidhar reddy,

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support