Whirlpool India — Double door Refrigerator, No cooling

I have purchased Whrillpool Double door Refrigerator through Flipkart on 21st October 2021. In June 2022 Refrigerator cooling function stopped working. I have lodged the online complaint pn June 12 th 2022. Two days later technician visited and informed some parts of the Refrigerator failed and they have to be replaced. On June 29th technician informed that he is placing order to the Company to replace the failure parts. After that there is no visit of the technician and also no phone calls. On 4th July I reopened the complaint and without my consent they have closed the complaint. On 8th July again I lodged the Complaint. From 8th July to 18th July daily I'm calling customer care service but those people not even considering my complaint. Everytime they are keep on saying we will arrange callback within 10 minutes but till today they have not arranged any callback. In escalating department Mr. Sunil also not responding. On 18th July without my intimation they had closed my complaint without any solution me and they themselves opened the complaint on my name. The customer care service of Whrillpool is worst. From 12th June 2022 till today my Refrigerator stopped functioning and there is no solution to it.
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Whirlpool India customer support has been notified about the posted complaint.
Jul 27, 2022
Updated by Rojababu G
Till today there is no solution.
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