[Resolved]  Whirlpool India — Engineer visit on complaint and charge 2200 rs and now also problem persists from very next day

Address:Ghaziabad, Uttar Pradesh, 201017
Website:Whirlpool

Engineer replaced multiple parts in my refrigerator and filled gas and charged me for this. Now also same problem exists and now again he is asking me rs 1800 and rs 7000.

He should have knowledge and should tell me exact issue and should fix that. People are not trained and doing hit and try to resolve problem.

Now tell me what further I have to do.

My comolein register from my number [protected] in name of mohit sharma. In month of sep 2016
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Nov 1, 2016
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
Whirlpool India Customer Care's response
Dear customer (Mohit28821),

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support
Verified Support
Sep 24, 2016
Whirlpool India Customer Care's response
Dear Customer (Mohit28821),

Our team already got in touch with you and, as per your requirement one of our technicians will visit you on Tuesday.

Regards,
Whirlpool Support
Verified Support
Sep 27, 2016
Whirlpool India Customer Care's response
Dear Customer (Mohit28821),

Today our service technician visited at your place and found the appliance in switched off mode so he suggested you to keep the appliance on and now he is going to visit by tomorrow to diagnose the issue.

Regards,
Whirlpool Support
Verified Support
Sep 28, 2016
Whirlpool India Customer Care's response
Dear Customer (Mohit28821),

Today our service technician is going to visit at your place to diagnose the issue.

Regards,
Whirlpool Support
Verified Support
Sep 29, 2016
Whirlpool India Customer Care's response
Dear Customer (Mohit28821),

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support
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