[Resolved]  Whirlpool India — false information amc purchase for ac

Address:Ghaziabad, Uttar Pradesh, 201016

I have got many calls from whirlpool for amc purchase from whirpool service. Centre. There have informed that there will be 2 free service although it was not mentioned in website. I have asked customer care executive, she told that its not updated in website and i assure that you will get two service and this will be mentioned in amc. After amc purchase, i called whirlpool customer service, they told only one service will be free. Earlier i was willing to purchase amc, i purchase based on assurance for two service.
Amc plan no: hpw19014157
Mobile no: [protected]

Please check with customer executive who sold this service. Either provide 2 free service and refund paid amount.
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May 29, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Whirlpool India Customer Care's response
Dear Customer,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support
Verified Support
Apr 27, 2019
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved.

Regards,
Whirlpool Support
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