[Resolved] Whirlpool India — Faulty fridge making sound like genset & ice is accumulating inside the surface. | |
I purchased bottom mount fridge from Behl agencies put Ltd. Dehradun Product HSN code 8418 sno.3701FPROBMINV CNV N3(S) Omega steel on 13.2.2021. Inside the surface of bottom section ice is getting accumulated and fridge is also making sound like genset. After registering complaint the technician visited and inform the module is to be replaced but still the problem persist. I visited Number of times to the dealer but only getting false promises. I also registered online complaint DEH[protected] & DEH[protected] but still unattended. It's my humble request pls arrange for the replacement of faulty fridge immediately.
Was this information helpful? | |
Jan 6, 2022 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Nov 12, 2021 Whirlpool India Customer Care's response Dear Team, We are working on this case and we will share the updated status shortly. Regards, Whirlpool Support
Verified Support Nov 27, 2021 Whirlpool India Customer Care's response Dear Team, In this case, appliance replacement is under process and we have taken 4-5 days time from the customer end. Regards, Whirlpool Support Verified Support Dec 02, 2021 Whirlpool India Customer Care's response Dear Team, In this case, appliance replacement has been done and now appliance is working fine hence case closed. Regards, Whirlpool Support | |
 1 Comment | |
Comments
SE visited and found that the appliance is over frosting so we are processing for ARA. It will take 4-5 working days to complete the approval.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3572
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information