[Resolved] Whirlpool India — fraud by service center complaint no. pn[protected] is unresolved but closed by whirlpool | |||||
Dear all, It was very shocking to know that company like whirlpool is so ignorant and having worst customer service. I will never ever purchase any whirlpool product throughout my life. I have raised complaint on 08/09/2018 but the service center visited once without giving resolution and later he informed that he will order compressor (Which is not working) and install but since then he is not picking up the phone and neither my compressor is replaced. I am suspecting that on my name he has taken compressor and sold it in black market and accordingly closed my complaint. Today when i called your customer care number [protected] i came to know that my complaint has been closed. Whirlpool did not even bother to cross verify with customer to know whether complaint has been actually resolved or not. I want to know: 1. Why my complaint was closed without proper resolution? 2. By when will be issue resolved? 3. Give grievance redressal mechanism of your company. Regards, Rj [protected] Was this information helpful? | |||||
Nov 25, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Whirlpool India Customer Care's response Dear Vipulkachare, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Oct 11, 2018 Whirlpool India Customer Care's response Dear Vipulkachare, We got it checked with the service team and confirmed that our service technician is going to visit at your place by tomorrow to assist you with the appliance issue. Regards, Whirlpool Support. Verified Support Oct 20, 2018 Whirlpool India Customer Care's response Dear Vipulkachare, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||||
 2 Comments | |||||
Comments
Dear Concern,
I have requested for replacement and all the procedure done but still i am not getting correct product. I am following up last 2 months and theses days customer care also not helping me simply they disconnect the calls
At least you people can help.
I have requested for replacement and all the procedure done but still i am not getting correct product. I am following up last 2 months and theses days customer care also not helping me simply they disconnect the calls
At least you people can help.
Whirlpool India Customer Care's response, Oct 25, 2018
Verified Support
Dear Customer,
We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.
Regards,
Whirlpool Support.
We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.
Regards,
Whirlpool Support.
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Please look into this
Complaint number : AH[protected]
Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.
Regards,
Whirlpool Support.
Our team member tried to get in touch with you, but sadly couldn't reach you. Please share an alternative number with us or let us know the convenient time to contact you.
Regards,
Whirlpool Support.