[Resolved] Whirlpool India — Fully automatic top loading washing machine | |||
I bought a whirlpool washing machine fully automatic top loading, 6.5kg capacity bearing serial no : inf[protected] model no : 31091 on 20/06/2015. The warranty of this machine is 24 months.in the month of march, 2017 this machine started developing unusual vibration while spinning. Thereafter, this machine has been almost unusable as the vibration has become so much that the machine itself moves away from its location pulling along the power chord. I made several complaints and the complaints were attended by many of the junior and senior technicians from the local service center, but the problem has not been resolved as on date. Few of my complaint numbers are : mb[protected] dated : 09/05/2017 ; mb[protected] dated : 16/05/2017 ; mb[protected] dated : 26/05/2017. I have also followed it up with tollfree number on 31/05/2017 and 06/06/2017. Now the warranty period is coming to an end on 20/06/2017. I am still waiting for a positive response from the company. Please help Was this information helpful? | |||
Jul 18, 2017 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Whirlpool India Customer Care's response Dear Gwendolyn, We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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