[Resolved] Whirlpool India — Getting bugs in fridge and heavy cooling.

[Resolved] Whirlpool India — Getting bugs in fridge and heavy cooling.

A anu anifha Dec 30, 2021 Jan 3, 2022 This thread was updated on Jan 3, 2022

We have purchased double door whirlpool fridge on August 30th 2021. after 20days o[censored]sage we have observed that inside of fridge we are getting small small insects and those flying inside of fridge. when we have contacted the support team they are very very rude at behavior and we have requested 5times. till now issue is not resolved. uneducated technicians are saying fridge we can't place in kitchen like that. and even just they are coming for visit they are not doing anything. We need a solution for that they are very very rude at communication. fridge life time is only 4months but i don't know why these issues are coming. Was this information helpful? No (0) Yes (0)
Jul 6, 2022 Complaint marked as Resolved They replaced the peice Whirlpool India customer support has been notified about the posted complaint. Verified Support Dec 30, 2021 Whirlpool India Customer Care's response Dear Team, We are working on this case and we will share the updated status shortly. Regards, Whirlpool Support Jan 01, 2022 Updated by anu anifha No technicians visited till the date and customer support is saying ticket is closed by service persons. How the closed that ticket without giving any resolution to customer ..I want to know that . Are playing games with customers .. Jan 03, 2022 Updated by anu anifha We had a conversation with whirlpool area service manager his name is Naresh.. he said unable to resolve the issue. and he is saying that fly's are not inbuilt one in fridge.. i don't know how they are giving this answer i don't i flyes are not coming in fridge means how we are finding insects and facing heavy cooling and sweat issue in fridge. That person dont know difference between flyes and insects atleast..its better to suggest that person to google difference between fly's and insects. i think they are thinking like customers are fools.. 1. we are asking one how insects are entering into a fridge if fridge every thing fine..? 2. There is a issue with heavy cooling. 3. inside of fridge we are getting full sweat when fridge is on by 24/7 also. We need solution for this.. Before saying we dont have any issue with fridge whirlpool people need to answer for this question. Jan 03, 2022 Updated by anu anifha If there is no issue with fridge how insects are entering into fridge and why it is giving heavy cooling and why it is giving sweat and black ness in fridge you can answer for this questions..
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