[Resolved]  Whirlpool India — I'm complaining about poor whirlpool service

Address:Chennai, Tamil Nadu

I have placed my complaint on 19/08/19 for the service of washing machine. On 20/08/19 it was attended and service person told us that the problem is in pumping dryer spin he asked us to change it we also paid the cash of rs. 3800 for it on 21/8/19 and it was changed. When we use the machine in the very next day, it was not washing the clothes properly, it gives sound. Then again we made a complaint regarding it no response from the service person and then after continuous call he attended after 4 days and then he told us to go for the change of belt and some other complaints, he removed the bottom sheet of the machine and side counter told that very next day he will change it but till date no response from the service centre, and provided only fake promise. Because of the poor service machine is not working,. Is this the service ur providing???. I just had worst experience with whirlpool. I want my washing machine to be repaired with proper replacement without any further payement.
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Oct 28, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Sep 24, 2019
Whirlpool India Customer Care's response
Dear Team,

Our service team tried to contact customer but couldn't get through since long. Hence, we are closing this complaint.

Regards,
Whirlpool Support
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