[Resolved] Whirlpool India — in complete installation | |||
Top-loaded washing machine was purchased on 15.11.18 and was installed on 16.11.2018 vide sr. No. 60699/16.11.18 without rat guard, as the company packed different model rat guard with the machine, which was supplied to me. As promised by the seller new benco electronices and service agency, on 17.11.2018 technician supposed to install right type of rat guard.in spite of repeated requests to technician and written communication to the company till date no rat guard is fixed by the whilpool.in different attitude by the service center as well as company towards customer. V. A krishnan. Was this information helpful? | |||
Jan 16, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Whirlpool India Customer Care's response Dear Venkatachala, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Dec 04, 2018 Whirlpool India Customer Care's response Dear Venkatachala, We hope our service team has shared the requisite information regarding the required part concern with you. We request your understanding on the same. Regards, Whirlpool Support. Verified Support Dec 10, 2018 Whirlpool India Customer Care's response Dear Venkatachala, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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