[Resolved]  Whirlpool India — Inverter Air conditioner substandard quality

Sir,
i had purchased an inverter ac from whirl pool company, it had a one year warrenty.after 1 year 5 months its main board(external unit)main board burnt off .since they told me that the warrenty period has expired paid around Rs 12500.00 as repair cost for the above said a/c after again another 1 year and five monts again the same board burnt off now they are asking me to pay again another Rs.8500 +repair cost.
since i am having 3 ac of different brand in my house and are working for more than 8 years without any complaint i felt this as a manufacturing defect from the company for this airconditioner.i am not willing to pay since i feel that this same complaint will happen again. if my grievence is not taken care of from the company i will be filing a suit against the company for selling me a substandard airconditioner for a higher cost and cheating me in the name of a brand.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
May 25, 2020
Updated by Bajy Joseph Bajy
even the technician send from the company was not up to the standard.the technician came first didnt even know how to dismandle the unit even and he was taking photagraph of each item he was dismantling.
Verified Support
Jun 25, 2020
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that our service team has already shared the final communication with customer. We request your understanding on the same.

Regards,
Whirlpool Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3572
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information