Whirlpool India Limited — Refrigerator fault complaint

Address:

New Delhi, Delhi, 110075

I had logged a complaint on 09/04/2016 and Refrgigerator was taken under Job sheet No. 9414. I was told that Referigerator will be taken for repair and rubber of the door will be repaired as well. The service man (Rishi) was smart that he didnt mention that rubber is to be repaired as well on the service sheet. Today when the refrigerator has been delivered, I am facing the same problem and door is still not getting closed. When I called back the service person, he tells me that he never promised to repair the rubber of the door..Need the redressal forum to take some action these service man as they commit something else and do not deliver what they promise