[Resolved]  Whirlpool India — Malpractice adopted by whirlpool

Address:New Delhi, Delhi, 110048
Website:[email protected]>, [email protected]

Sir, last year i have taken 2 years amc from 13/4/2016 to 13/04/2018 for my whirlpool window ac under their home care plan vide receipt no. Hp[protected] dt 12/3/2016. This march 2017 when i requested for ac service under amc their representative came but refused to service saying amc has been taken by company in mistake and is against the company policy and is not workable and u will get refund of entire money as my ac is more then 5 yr old company.
Since then i have been requesting by mail to the company for refund my money, while u are providing any services and in reply i am getting only assurance that my matter has been referred to concerned department and they will get back to me shortly
Sir, please help me to get my money back and also bring this matter of malpractice adopted by the company to defraud to the knowledge of people at large.
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May 30, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Whirlpool India Customer Care's response
Dear Inder,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support.
Verified Support
Apr 29, 2017
Whirlpool India Customer Care's response
Dear Inder,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support.
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