[Resolved]  Whirlpool India — manufacturer defect

Address:New Delhi, Delhi, 110008

My 185 Ltr. Whirlpool Fridge is going to be repaired second time within a purchase of 1.5 months.Such a worst poor quality product supplied by Whirlpool India to me.
I had submitted complaint with complaint number "DL[protected]" to whirlpool customer care on 11/07/2018 but till the time they are not paying any attention in this direction.
Whenever i make a call to customer care they just give me another date for part replacement, even one time customer care executive told me that you have to wait 1 or 2 months for part replacement.
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Oct 12, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Whirlpool India Customer Care's response
Dear Shatrujit,

We got it checked with the service team and confirmed that your appliance replacement request is under process for the required approvals. Moreover, Our service team tried contact you but couldn't get through.
Verified Support
Jul 24, 2018
Whirlpool India Customer Care's response
Dear Shatrujit,

We got it checked with the service team and confirmed that your appliance replacement request is under process for the required approvals. Moreover, Our service team tried contact you but couldn't get through.

Regards,
Whirlpool Support.
Verified Support
Aug 03, 2018
Whirlpool India Customer Care's response
Dear Shatrujit,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support.
Aug 09, 2018
Updated by Shatrujit Patel
My product is replaced with cheaper model than which i had previously.
now i am fed up with the whirlpool India and going to take legal action in this regard very soon.
Verified Support
Aug 13, 2018
Whirlpool India Customer Care's response
Dear Shatrujit,

We hope our service team has already shared the requisite information regarding your appliance replacement concern.We request your understanding on the same.

Regards,
Whirlpool Support.
Aug 14, 2018
Updated by Shatrujit Patel
Issue not get resolved till the time.I am doing preparation to take legal action soon.
Verified Support
Sep 05, 2018
Whirlpool India Customer Care's response
Dear Shatrujit,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
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